NEXON America reviews

Company is too cheap to pay to clean floors, refill soap in the bathrooms. Extreme racism towards non-Koreans. No actual experience developing or publishing western games. Most of the leadership, operations team do not speak fluent english, which is embarrassing and frustrating when trying to work with western studios.

Nexon America has some talented people that really try their best to succeed in the western market. Some of my best memories and greatest learnings have come from my time at Nexon America, and I will always be grateful for that. However in the end, the company has simply failed in its objectives of profitability, employee retention, and engagement with western players. The chief problem is a lack of support and adaptability from the Korean overseas parent company. The parent company refuses to adapt to western standards of gameplay, art, customer experience, culture, and managerial style. Everything required for a company to succeed in the western marketplace is either ignored or mishandled largely due to ignorance of the market. While the company has hired experienced western employees in an attempt to correct this, the input from such employees is often ignored or overruled by Korean management. This has resulted in employees on all levels becoming heavily disenfranchised. The past 2 months have seen most of the executives resign (all of these executives were experienced westerners). The entire marketing department resigned (again, westerners). Valuable employees in various other key positions have been resigning throughout the company for months, and many remaining employees are job hunting. Nexon America has also developed a poor reputation within the industry. I have personally experienced numerous professional contacts express negative views of Nexon America. Many of my fellow Nexon employees have reported hearing the same from their professional networks as well. Please be aware that you run a potential risk of damaging your professional reputation by accepting a job with this company.