Is NFP a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at NFP have rated their employer with 3.3 out of 5 stars in 73 Glassdoor reviews. This is a lower than average score with the overall rating of NFP employees being 3.6 out of 5 stars. Search open Client Service Associate II Jobs at NFP now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at NFP .

Does NFP pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at NFP with 3.1 out of 5 stars based on 73 anonymously submitted employee reviews. This is 9.2% worse than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at NFP.

How happy are Client Service Associate II professionals working at NFP?

40% of Client Service Associate II employees at NFP would recommend their employer to a friend. This rating has decreased by 25% in the past 12 months. Client Service Associate II professionals have also rated NFP with a 3.6 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.7 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (35) , Intern (18) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"NFP has a great culture and continues to think of new ways to support their employees." ((in 57 reviews)); "great people to work with" ((in 56 reviews)); "Benefits and pay is good" ((in 50 reviews)); "Work life balance is good" ((in 27 reviews)); "Great team to work with." ((in 22 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 41 reviews)); "Managers don't want to do the work, just sit in the office and look busy" ((in 12 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 11 reviews)); "average salary." ((in 10 reviews)); "There could be better communication between departments" ((in 10 reviews))

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NFP Client Service Associate II reviews

3.3

40% would recommend to a friend

(73 total reviews)

Douglas W. Hammond

40% approve of CEO

42% positive business outlook

Ratings by category

3.6

Work/Life balance

3.1

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.7

Senior management

2.6

Diversity & inclusion

Client Service Associate II employees have rated NFP with 3.3 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have a good working experience there. NFP is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

73 reviews

1.0

Jul 20, 2022

NFP/Foster park

Account manager

Recommend

CEO approval

Business Outlook

Pros

Parking, employment referral bonuses, and renovated bathrooms.

Cons

Weak management, leadership and human resource, lack of accountability, and focus on profits above ALL else. No work life balance.

3.0

Jul 5, 2022

Inconsistent

Account manager

Recommend

CEO approval

Business Outlook

Pros

- helpful and patient when learning - equipment is good - quick to hire so we're not over worked - lots to learn - willing to help pay for CIP

Cons

- they're changing a lot and forcing us to do things that are not in our job description - no additional pay for additional work load - work from office requirements started at 1 day a week and changed to 3 without our consent - value making money over their employees which has changed from when I first started

5.0

Jun 28, 2022

great place

Account manager

Recommend

CEO approval

Business Outlook

Pros

The co workers and management team are great

Cons

no complaints, best company i have worked for

Viewing 34 - 36 of 73 Reviews

Jobs at NFP

Commercial Associate Broker II

Client Service Associate II

Account Manager II - Personal Risk

Account Manager - Employee Benefits (Hybrid)

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NFP Client Service Associate II reviews

Ratings by category

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Reviews by job title

NFP/Foster park

Inconsistent

great place

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