NFP reviews

3.6

65% would recommend to a friend

(105 total reviews)
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Douglas W. Hammond

66% approve of CEO

61% positive business outlook

Reviews by job title

105 reviews

Reviews about "Compensation"

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1.0
Dec 15, 2022
Recommend
CEO approval
Business Outlook

Pros

None. No training, learn everything yourself. Terrible supervisor. Every employee under her has quit from her terrible management and gaslighting. She will make you feel like nothing you do is right. Poor salary.

Cons

Everything. Benefits are sub par. Work culture is cliquey and they bad mouth other colleagues shamelessly. Supervisor will take credit for the work you do and make you feel worthless and then tell you that you are not fulfilling your role when you constantly ask for more work and offering to be helpful. Will belittle you and try to make you look bad. Bad salary.

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NFP Response
3y
As part of our PeopleFirst culture, we definitely strive to create a better, more positive experience for our employees than what you described. This includes high-quality health and welfare benefits for our 7,000+ employees and their families. There is always room to improve and your comments will help us refine our employee experience. We always encourage team members to engage with their Managers, Leaders or HR Business Partners to discuss any potential enhancements or issues. We do not tolerate discrimination of any kind, so please contact me directly if you would like to discuss anything further. –Mary Steed, Chief People Officer
1.0
Nov 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Hard work, dedication and accomplishments are sometimes verbally acknowledged and celebrated

Cons

1. Diversity is highly lacking. Mostly older white males in leadership positions. Basically no POC/minorities at the office where I worked. A laughable percentage of women hold senior leadership roles. 2. Technology is impractical and archaic limiting productivity and automation. It is not accommodating of the needs of all roles. Most of the technology service team lacks basic knowledge and is extremely inefficient at solving problems in a timely manner. 3. Non-executive salaries are below industry average despite rapidly growing profits being constantly celebrated. 4. A lot of nepotism going on, applicable both to companies selected for outsourcing, as well as employee hiring and promoting. Prizes in company events will be won by friends of event organizers year after year in what we are made to believe are raffles. 5. Senior leaders can and will request assistance in personal projects knowing that the other person is not in a position to say no. 6. Working overtime is common due to inefficient and lacking resource planning. To minimize expenses, lower-paying service roles are made exempt in an effort to evade compensation of extra hours. 7. A yearly bonus based on performance is sold to you as a perk during the hiring process but you may very well never see this bonus materialize despite being acknowledged that performance was exceptional because “it is discretionary”. 8. HR may and will not abide to verbal agreements made throughout employment negotiation because these were vaguely described in writing or simply omitted from paperwork. 9. Overall hierarchical, cliquey and cult-like mentality that sets no limits to capricious demands of higher-ups and leads to the burnout of those who service them. 10. Manipulative discourse that makes employees believe they are cared for when in reality, making a profit is the only thing that matters and this comes mostly at the expense of underpaying and overworking employees that are lower down in the corporate ladder.

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NFP Response
3y
We appreciate honest feedback and are sorry to hear you didn't have a good experience with us. People are at the center of our culture and we value our employees and celebrate their differences and contributions. We hold ourselves to extremely high ethical standards and strive to create an environment of belonging that respects employees, our clients and our vendor partners . There are concerns raised here that we take very seriously. We will always encourage anyone with concerns to speak with their Manager, HR Business Partner, Office Leader or Regional Leader. If they're not comfortable with these options, they can use our confidential and anonymous reporting hotline, which is 855-296-9085, or reach out to me directly. All feedback is reviewed carefully, investigated thoroughly and used to drive improvements across our organization. Thank you. -Mary Steed, Chief People Officer
4.0
Nov 19, 2022

Good corporate leadership

Recommend
CEO approval
Business Outlook

Pros

Progressive company with good top down leadership

Cons

Average benefits and average pay

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