NICE Actimize reviews

4.2

81% would recommend to a friend

(651 total reviews)

Craig Costigan

86% approve of CEO

79% positive business outlook

NICE Actimize has an employee rating of 4.2 out of 5 stars, based on 651 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NICE Actimize employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

651 reviews
2.0
Jan 9, 2023

Opportunities in sales are to far in between

Recommend
CEO approval
Business Outlook

Pros

New management changed things as the old management was either fired, let go, or switched teams. Not sure that's a pro but hopefully in 2023 they can shape things around.

Cons

Impossible to steal market segmentation from main competitors as most banks and credit unions are signed up for multiple-year contracts Very few deals closed and lowered quota from 10 to 4 meetings per month with the SDR team achieving lower than 50% of the quota SMB and MM team was constantly changing and very rarely hitting quota themselves. Maybe 1 or 2 opportunities closed per year with SMB reps No stock options and no raises which I was told they were adamant about not giving. Also no severance. Work perks were taken away without notice and no holiday gifts Very limited social work perks and limited outside social gatherings for team bonding Limited budget for at-home employment needs

1.0
Dec 24, 2022

Greedy

Recommend
CEO approval
Business Outlook

Pros

None to be found here

Cons

Locked PTO Poor pay scale Forcing RTO

avatar
NICE Actimize Response
3y
Thank you for spending 9 years with us – in today’s market that’s certainly a long time to spend at one company, and I’m sure that the great employee experience is what kept you with us! At NICE Actimize we hire top talent and have multiple processes in place to review our employees' performance and to reward them accordingly. Good luck with your future career moves.
2.0
Jul 2, 2022

Chaos

Recommend
CEO approval
Business Outlook

Pros

Niche product for banking industry.

Cons

Impossible to implement without Actimize professional services. The company has so much turnover that people only have limited knowledge. The main management is in Israel and they don’t promote people for significant positions outside Israel. They create new titles like group leader to avoid giving manager, director or other titles. This allows them to not give money. Customer support is useless. The level 1 people don’t know anything. The next level is also untrained and inexperienced. Requests get queued up to the old timers in Israel. It takes eight people to solve an issue. Nobody knows how the whole product works. Management works from theory and MBA school without understanding the product or technology.

Viewing 25 - 27 of 651 Reviews

Glassdoor has 678 NICE Actimize reviews submitted anonymously by NICE Actimize employees. Read employee reviews and ratings on Glassdoor to decide if NICE Actimize is right for you.