Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 95 reviews)); "Great people to meet and work with" ((in 21 reviews)); "Great work life balance" ((in 19 reviews)); "Salary Is decent, but it is increasingly more demanding" ((in 17 reviews)); "Training is excellent!" ((in 16 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 46 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 26 reviews)); "My supervisor was good but their supervisor was awful and very rude." ((in 26 reviews)); "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care." ((in 20 reviews)); "The moral is terrible and our manager is in the midst of a reorganization." ((in 15 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

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NJM Insurance

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

551 reviews

2.0

Feb 2, 2017

Beware...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stable company, good benefits, good colleagues

Cons

Dictatorial management styles, outdated work concepts

4.0

Jan 27, 2017

Good Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

awesome place to be employed at

Cons

nothing negative to say at all

1.0

Jan 10, 2017

Personal lines

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are still solid but have eroded over the last few years. Some departments seem to have employers that genuinely enjoy working here.

Cons

Personal lines is not a department that the majority enjoy working in. You can read past reviews and laugh at them because them seem petty but most of those complaints are true. Nepotism and promoting friends exists. Favorites and yes men get promoted. This department is a good place to work if you don't have a college degree because most of the management and supervisors also don't have degrees. If you have higher education you should move along. Management feels threatened by people with higher education and will suppress you. The lack of respect for employees is staggering. They have zero management or business experience. Promoting from within is the only way they can't protect their incompetence. And micromanagement is in another stratosphere. The worst part is we all wonder if they know how low morale is or if they just don't care. I'm not sure which is worse.

Viewing 391 - 393 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

Claim Support Assistant

First Notice of Loss Associate - Hourly

Claim Support Assistant

First Notice of Loss Associate