NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

551 reviews
3.0
Jul 1, 2016

Extreme micromanagement.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, people are (usually) nice to work with, you always have something to do, and there's always room for advancement.

Cons

They've started micromanaging a lot. Like, A LOT. They track every single thing you do, whether it's time away from your desk, length of your calls, social media postings... everything. If you're off the phone long enough someone will find you and ask why, and tell you to take a call. It gets extremely stressful when supervisors walk around yelling to take a call due to the call volume-people on the phone can hear the yelling, and it's distracting. It's almost impossible to get recognition, and the 'suggestion box' is a joke. People can be two-faced, and untrustworthy. There is major favoritism towards people, and you advance when you know someone. To be completely honest, your shift and supervisor is what determines how well you manage yourself and your happiness there. They've begun letting people go often, and as a result we're short staffed for the call volume.

1.0
May 20, 2016

Stay Away, Stay Far, Far Away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at NJM a long time and have seen many changes along the way. Once very good benefits, however, there seems to be a steady decline from year to year. Some positives include paid onsite training, clean facility and great support from the wellness centers.

Cons

Always has been and continues to be a "Good Old Boys Club". Button down conservative atmosphere. Employees are constantly micromanaged and perfection is the expectation. Supervisors and middle management have the worst job because they have no say (even though upper management pretends they do). They are forced to place positive twists on upper management's consistently off perspective. Favoritism and back stabbing are prevalent and individuals are forbidden to have an opinion. God forbid you have an HR issue, have seen many times, individuals who go to HR end up either being forced out or fired. HR does not support employees, they supports upper management which makes them an absolute joke. Of course, the Boy's Club lies and sticks up for each other. VP and AVP levels hold themselves to a completely different standard and go on overnight fishing, hunting, golfing, beach excursions and vacations on other's dime. They solicited events such as World Series and playoff tickets from vendor and defense firms and leave lower level management having to deal with issues, as if the staff does not know where they are. Not sure how this conduct reflects "Stewardship and Integrity". I've thought about bring this to HR but of course, fear loosing my job over stating facts or retaliation. Executive leadership and upper management are squeezing everything possible out of the employees. Once loved working at NJM now a dread coming to work everyday and just hoping for an earlier then expected retirement!

1.0
May 16, 2016
Recommend
CEO approval
Business Outlook

Pros

None I can think of besides that i get a paycheck even though it's a small one. Don't listen to the good reviews on here it's obviously someone from management trying to make it seem like a good place to work.

Cons

Micro managing to the fullest. Changes are constantly being made that don't make any sense. It seems like every day they put out new meeting notes with new policies and procedures. i really don't think management thinks about the changes they make because they make no sense. The department is split into sections and each section has it's own supervisor. There are some good supervisors but the majority are fake, rude people. Each section is like a different job, theres no consistency. All negative reinforcement. High turnover rate. Low pay. A joke of a company. Not much space to move up unless you switch departments. People have turned down promotions because they don't want to be apart of the the supervisors/managers.

Viewing 412 - 414 of 551 Reviews

Glassdoor has 588 NJM Insurance reviews submitted anonymously by NJM Insurance employees. Read employee reviews and ratings on Glassdoor to decide if NJM Insurance is right for you.