Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Benefits are good but at this point that is all they have going for them." ((in 113 reviews)); "Pay was decent and that is all" ((in 25 reviews)); "Most people in the company are nice and helpful" ((in 22 reviews)); "Good salary and yearly bonus is paid" ((in 15 reviews)); "Good pay, work from home." ((in 13 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 48 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 27 reviews)); "If you don’t have a good supervisor, it makes it even worse." ((in 26 reviews)); "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care." ((in 21 reviews)); "No work/life balance Extremely Micromanaged" ((in 16 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

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NJM Insurance

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

551 reviews

1.0

Dec 2, 2020

Stay Away!

Ssr - support services representative

Recommend

CEO approval

Business Outlook

Pros

Good Benefit package including insurance, PTO and more.

Cons

VERY Micro Managed. It is literally the supervisors job to find something wrong with your work. If they cannot find something wrong they get in trouble. They only way to be on the up side of management is to keep your head down and be a puppet to the management team or sleep your way up as my previous supervisor did. Very unethical, horrible place to work.

1.0

Nov 18, 2020

Good Pay but STAY AWAY.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

salary, PTO and benefits plan however difficult to have PTO approved. nice co-workers.

Cons

Poor training program, Unsupportive management team, Excessive micromanaging, Unattainable goals and with no support in reaching them. When hired it is important to remember you are just a number, not part of a "team." It is easy to feel like you are walking on eggshells at all times which can really take a toll on your mental health. This company does not care about their employees, they just want someone there to answer the phone. stay away from this company if you can.

1.0

Mar 24, 2020

Licensed account rep

Licensed account representative

Recommend

CEO approval

Business Outlook

Pros

There are no pros to working for this company.

Cons

Do not work for NJM. right now during the COVID-19 outbreak all telecommuters are being forced to work from home while everyone who doesn’t telecommute gets to sit home and do nothing and still collect the same paycheck as if they are still working. They also do this for snow days and don’t offer any comp time or overtime. It’s looking like the building will be closed for at least a month and we won’t be getting any kind of extra bonus for keeping the company thriving and still assisting out insureds. Does this seem like a fair place to work? I think not.

Viewing 43 - 45 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

First Notice of Loss Associate - Hourly

Claim Support Assistant

First Notice of Loss Associate

General Claims Associate, Part-Time Student Worker