NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

551 reviews
2.0
Nov 20, 2021

Decent place to work

Recommend
CEO approval
Business Outlook

Pros

- Management is more lenient and supportive than other insurance companies. - Best health benefits in industry - You are not guilted for using the given PTO

Cons

- Worst training in industry; supervisors do not know how to do your job and will direct you to more senior members of the team if questions arise - Despite being fully able to perform job functions at home, management insists on hybrid work schedule that provides no benefit to anyone involved and adds undue and unnecessary burden to staff - The workload is unreasonable as adjusters are expected to, at times for 10+ claims a day, investigate liability, negotiate settlements, resolve customer service issues, negotiate with attorneys, and be friendly to people yelling at you with colorful language - The pay for the above mentioned workload is ridiculous and many unskilled roles, like being a trainee for Enterprise Rent a Car, pay you significantly more for significantly less responsibility and an assistant manager at McDonalds is paid the same as us

2.0
Jul 7, 2021

Toxic work environment

Recommend
CEO approval
Business Outlook

Pros

Met some really good people

Cons

Micromanagement...favoritism..no matter how many calls you take or how productive you are they find something to nitpick about...upper management doesn't care how much pressure nor workload they put on the contact center

Viewing 79 - 81 of 551 Reviews

Glassdoor has 588 NJM Insurance reviews submitted anonymously by NJM Insurance employees. Read employee reviews and ratings on Glassdoor to decide if NJM Insurance is right for you.