Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 101 reviews)); "Great people to meet and work with" ((in 23 reviews)); "Training is excellent!" ((in 16 reviews)); "Work from home, pay was great" ((in 16 reviews)); "Salary Is decent, but it is increasingly more demanding" ((in 15 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 45 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 26 reviews)); "My supervisor was good but their supervisor was awful and very rude." ((in 25 reviews)); "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care." ((in 23 reviews)); "No work/life balance Extremely Micromanaged" ((in 17 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

Skip to content Skip to footer

Notifications

NJM Insurance

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

551 reviews

1.0

Aug 5, 2015

Can't Recommend NJM

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Steady employment, good cafeteria, clean buildings, education provided (although no tuition reimbursement)

Cons

Simply put, NJM does not provide a good employment experience for younger people. The lack of flexibility, trust and empowerment with regard to employees is problematic and is the main reason people are not staying. Additionally, there is an obvious problem with diversity that causes the company to have a limited perspective on business operations and treatment of different types of employees. Technology is another problem area due to outdated thinking. There are so many better places to work in New Jersey.

1.0

Apr 8, 2023

Toxic Environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay and good benefits but you will sell your soul for them.

Cons

I had a gossipping supervisor who loved to spend a tremendous amount of time talking trash about other employees behind their backs. In general it was a very negative environment. The place is rife with extreme favoritism, micromanaging supervisors, and excessive workloads. Many fellow employees died in their 50s and early 60s. I have no doubt that the toxicity (which is prevalent throughout the entire company) contributed to their demise. I had hoped to retire from there one day but finally realized that I might never live long enough to do so because of the extreme stress I was constantly feeling. I now work at a wonderful company where the atmosphere is calm, no one is breathing down my neck 24/7, and I am finally at peace!

2.0

Jan 1, 2022

Upper management needs to open their eyes

Licensed account representative

Recommend

CEO approval

Business Outlook

Pros

Not a terrible salary, good benefits 401k company match, free soup.

Cons

It is nearly impossible to move up here, it will take you multiple years to even become a Senior Licensed Rep, and thats only if upper management likes you since your supervisor puts in your name and then they discuss if you're "ready." They push and push overtime and after taxes you make literally nothing. I felt like i wasn't being supported by upper management and honestly i was miserable working here.

Viewing 76 - 78 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

First Notice of Loss Associate - Hourly

Claim Support Assistant

First Notice of Loss Associate

Project Manager - Hybrid