Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 101 reviews)); "Great people to meet and work with" ((in 23 reviews)); "Training is excellent!" ((in 16 reviews)); "Work from home, pay was great" ((in 16 reviews)); "Salary Is decent, but it is increasingly more demanding" ((in 15 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 45 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 26 reviews)); "My supervisor was good but their supervisor was awful and very rude." ((in 25 reviews)); "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care." ((in 23 reviews)); "No work/life balance Extremely Micromanaged" ((in 17 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

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NJM Insurance

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

551 reviews

2.0

Sep 8, 2017

If you want to feel like a prisoner, then you should work here

Custoer sevic representative

Recommend

CEO approval

Business Outlook

Pros

Great health insurance, but I hear that is changing

Cons

Management only care about numbers and the policy holders. They do not care about the people who work there. If you are a parent and work there, but prepared to leave your sick child with someone else. They frown upon taking off or calling out when sick or when others are sick. Also be ready to have managers stand over your shoulder and watch you work.

2.0

Oct 14, 2016

Weigh all options

Personal lines representative

Recommend

CEO approval

Business Outlook

Pros

Awesome co-workers with long lasting friendships. Great pay. Awesome benefits.

Cons

Management is terrible. Lots of rules. Overbearing. Micromanage. Hostile work environment.

1.0

Oct 14, 2016

Administrative Services is like Junior High

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice cafeteria with good food, good coworkers, good supervisors (for the most part). Campus is nice. Benefits are decent. Security on campus. Wellness center on site.

Cons

Constantly treated by upper management like your a child. You better say smile and say hi to them EVERY time you see them or you'll be "spoken to". Supervisors and everyone below are spread too thin and they (Upper mgmt) just want to add on more everyday. They are clicky and stuck up and don't show appreciation for anything. Their version of professional is from 1970, and so are their haircuts.

Viewing 85 - 87 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

First Notice of Loss Associate - Hourly

Claim Support Assistant

First Notice of Loss Associate

General Claims Associate, Part-Time Student Worker