Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 100 reviews)); "Pay was decent and that is all" ((in 28 reviews)); "Most people in the company are nice and helpful" ((in 21 reviews)); "Salary Is decent, but it is increasingly more demanding" ((in 17 reviews)); "Training is excellent!" ((in 14 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 46 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 28 reviews)); "Your never allowed to give a review of your immediate supervisor." ((in 27 reviews)); "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care." ((in 22 reviews)); "No work/life balance Extremely Micromanaged" ((in 17 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

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NJM Insurance

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

551 reviews

2.0

Mar 23, 2026

Look somewhere else

Licensed account representative

Recommend

CEO approval

Business Outlook

Pros

Training is very long, and they will make sure you know everything you need to get out on the floor. Good health insurance, free soup in the cafeteria.

Cons

Extremely micromanaged, its a call center job, they will come at you for going to the bathroom too often. In a typical day you are expected to have 2 ten minute breaks and 1 thirty minute lunch and aside from that you are taking callls. I was once told to keep additional bathrom breaks to under 15 min a day. Time between calls is expected to be under 4 minutes. You will have callouts you need to do and you will not have enough time scheduled to do them. Reaching out for assistance leads to 15 min plus hold times for customers. 4 in 5 customers are mad at you

1.0

Jan 28, 2026

Not great

Non-clinical in-take representative

Recommend

CEO approval

Business Outlook

Pros

They get back to you right away

Cons

No additional benefits or support

1.0

Jan 21, 2026

Would not recommend

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good salary, benefits, 401 K and health insurance.

Cons

Rampant favoritism, toxic supervisors, out of touch upper management, unreasonable work load, micro management.

Viewing 7 - 9 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

First Notice of Loss Associate - Hourly

Claim Support Assistant

First Notice of Loss Associate

Project Manager - Hybrid