NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

551 reviews
1.0
Aug 30, 2022

The grass isn’t that green

Recommend
CEO approval
Business Outlook

Pros

Can work from home 3 days a week but even that isn’t that great when companies like nationwide & usaa work from home full time.

Cons

The company started expanding to become a regional carrier a few years ago. The people on “the wall” aka upper management fast tracked it. There were tons of mistakes along the way and instead of stopping and fixing them they kept chugging along only to let them pile up. When Covid hit things in the company shifted. The focus was driven mainly on numbers and profit and less about the quality of the product, appreciation of employees, and the history of the company.the leadership is very out of touch from the ceo to most supervisors. It has been a common trend for upper management to relay the message “the grass isn’t always greener “ when asked what they are doing to retain employees. Short staffing is causing a very big issue giving a larger work load . They are having a hard time main thing people long enough to train new employees. Which tells you something if people don’t even finish training! People are burnt out and feeling unappreciated. They allow 3 day from home work week. It’s silly seeing as most employees don’t want to come in at all and have proven to be more productive at home. If your struggling to keep your head above water instead of helping you out they threaten you and take away working from home acting like it’s a privilege and not a way of life in 2022. THey have you now apply for promotions, which is counterintuitive cause most of the people who get the promotions are picked by upper management prior to applying . 9 out of 10 times the employees are left scratching their heads wondering what they did to get promoted because they aren’t qualified.

3.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Coworkers were wonderful. Benefits were good.

Cons

I wish upper management understood what the front line employees dealt with day after day. Once you get further up from an Underwriter, seems no one knows what the job entails and they just control you.

1.0
Feb 10, 2022

100% Not

Recommend
CEO approval
Business Outlook

Pros

There is no benefit to working in claims, bodily injury, or anything at NJM. You are a number.. this job will take your health, sanity, everything. Please NOTE management doesn’t care for you at all.

Cons

Everything at NJM. THE BENEFITS are not there anymore. You can’t take time off. Your manager will always put you down in the dumps. You will be paid extremely low wage which 401k will not make up for. This is a dead end job.. you will not prosper and management will turn there back on you. Should you get backed up from lack of adjusters and spoken too they will say “no raise for you this year” it’s disgusting.

Viewing 118 - 120 of 551 Reviews

Glassdoor has 588 NJM Insurance reviews submitted anonymously by NJM Insurance employees. Read employee reviews and ratings on Glassdoor to decide if NJM Insurance is right for you.