NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

551 reviews
1.0
Jan 24, 2024

If you like working with Children

Recommend
CEO approval
Business Outlook

Pros

Nothing good to say about working here

Cons

Let’s me start by saying if like working with Children this is the place. The atmosphere was like being back in Middle/High School. So much gossiping behind your back and everyone in your business. Can’t trust anyone. Spread vicious lies and false information about others. Managers are not helpful and continue to reward their favorites in the company while others are punished. Not a place I would recommend

1.0
Nov 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Free coffee, free soup, this job has insurance benefits, life insurance etc.

Cons

This company used to be a great company to work for. I used to feel that they really cared about their employees. But that’s changed. I’m going into my 5th year here and they are getting more and more nitpicky and micromanaging. We went from working remote to now having a mandatory 3 days in office due to “mistakes of some”. So everyone is being penalized. I hear the tre reason is there is a big tax break for companies that work 3 days in office. it’s not fair to people on my shift because I only work 4 days a week so I’m required to work in office everyday except the 1 day the office is closed, Saturday. There is no flexibility. People were hired under the impression they could be remote. I’d see if they worked with us during this transition, I am now a new mother, will soon be a mom of 2. I have no childcare, shoot I cannot afford another mortgage pymt. I work compressed shift 8a-7:15p. NJM did not give an option for a shift change since I’d be responsible to find childcare for the long hours. I took this shift under the impression I’d be working from home, not away from my family all day. Also, in my 5 years with this company, I’ve had no opportunity for growth. Also, I am pregnant and God forbid I have to take personal Time to use the bathroom and run to get some water. I am chased down by unhappy staff supervisor and yelled at loudly for all of my coworkers around to hear. True story. I’ve never met that lady, and she didn’t even introduce herself. She was very rude. Honestly I dread coming in everyday. It’s not the same anymore. And you don’t even get a homeowner’s employee discount.

2.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is great and the company seems like they care

Cons

Back to back phone calls with little breaks; can be very stressful starting off new; multiple times wanting to quit, and is completely mentally draining, am looking for new jobs that are less draining; not much room for Monday through Friday shifts; UW tend to have attitudes as well as Billing department; Many customer complaints about Claims department with adjusters not getting back to customers in timely manner and FNOL reps not being able to answer basic claims questions, there are multiple times where a customer will get transferred to FNOL due to PL reps not being able to answer certain questions and they get transferred right back to us

Viewing 115 - 117 of 551 Reviews

Glassdoor has 588 NJM Insurance reviews submitted anonymously by NJM Insurance employees. Read employee reviews and ratings on Glassdoor to decide if NJM Insurance is right for you.