Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 100 reviews)); "Pay was decent and that is all" ((in 28 reviews)); "Most people in the company are nice and helpful" ((in 21 reviews)); "Salary Is decent, but it is increasingly more demanding" ((in 17 reviews)); "Training is excellent!" ((in 14 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 46 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 28 reviews)); "Your never allowed to give a review of your immediate supervisor." ((in 27 reviews)); "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care." ((in 22 reviews)); "No work/life balance Extremely Micromanaged" ((in 17 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

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NJM Insurance

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

551 reviews

3.0

Sep 4, 2025

No work life balance

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Decent pay, yearly bonus increase. Benefits are great. They provide paid training and licensing. Most Holidays off with Juneteenth, Labor Day, & Memorial Day considered for comp time.

Cons

No work life balance. Only provided 6 days of sick time (you’re not encouraged/allowed to use your pto as sick time) + 3 comp days . You’re required to take a full week off paid vacation and 5 random days. The time must be requested through a bid 2-3 months prior to the new year. Majority of the days are blocked out from the calendar throughout the year. HR has admitted it is hard to get time off in Personal Lines Department.

1.0

Aug 13, 2025

The WORST Company to work for!!!!! Do your research!!!

Property damage claims adjuster

Recommend

CEO approval

Business Outlook

Pros

You will meet a few genuine ppl along the way!

Cons

Other companies pay wayyyyyyyyy more, almost triple the salary doing less work….They promote getting your AIC to make what you are supposed to be already making! No other company care about you getting your AIC!!! NJM has the wool over majority of the workers eyes WAKE UP AND GET OUT!!!…..They are paying employees crumbs to do EXCESSIVE work…The administration staff don’t care nothing about you AT All!! Everyone is miserable there! People are leaving every other week for better job opportunities!! Some of the supervisors act like High Schoolers it’s ridiculous!! Shut this office down they are useless, unorganized, unethical and upper management is for self!!! The fact that they don’t promote you and keep you in the same position for yearssssss with many promises of one day you will is sickening and sad!!!!

2.0

Aug 12, 2025

Overworked with bad pay

Biabusiness intelligence

Recommend

CEO approval

Business Outlook

Pros

Culture is amazing and the people you meet are the nicest you will find

Cons

Management has a superiority complex

Viewing 16 - 18 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

First Notice of Loss Associate - Hourly

Claim Support Assistant

First Notice of Loss Associate

Project Manager - Hybrid