Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Benefits are good but at this point that is all they have going for them." ((in 103 reviews)); "Pay was decent and that is all" ((in 28 reviews)); "Good people to work with" ((in 25 reviews)); "Work from home, pay was great" ((in 16 reviews)); "Training is excellent!" ((in 15 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 46 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 27 reviews)); "Your never allowed to give a review of your immediate supervisor." ((in 24 reviews)); "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care." ((in 19 reviews)); "No work/life balance Extremely Micromanaged" ((in 17 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

Skip to content Skip to footer

Notifications

NJM Insurance

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

551 reviews

1.0

Aug 9, 2014

Things are rapidly declining

Pl representative ii

Recommend

CEO approval

Business Outlook

Pros

Co-workers are generally nice and helpful, the facility it well kept, onsite cafe, decent benefits.

Cons

Changes are happening all over the place and they are not good. NJM Bank, with a motto that says "Fully Invested in You" is not so invested in you anymore since they sold to another bank and are closing the Trenton branch. Employees are supposedly being considered for positions on the insurance side but a senior team member was just let go -- actions speak louder than words! An announcement was just made that retiree health benefits are changing and basically those who spent many years at the company now have to go out an purchase their own medical with a little $$ help from NJM. If that's how they are going to treat those that spent their careers working at the company what do you think will happen to newer employees? It's a shame really.

1.0

Mar 21, 2014

Kindergarten for kids 25 years and older

It analyst

Recommend

CEO approval

Business Outlook

Pros

Paid more than unemployment. Fairly close to home. They go out of their way to tell you about the free soup and that shows they care.

Cons

I worked at NJM during the "buzzer beater" days . That was a time when the buzzer sounded and you needed to be at your desk for your supervisors daily prisoner check. You needn't be doing anything. Just be at your desk looking lowly and pathetic and that would get you by. Today the buzzer is gone but the cell checks still go on. Be late by 5 or 10 and you need to take 15 minutes vacation time for your offense. That's If your super lets you. Often they prefer to mark you late and reflect your lates in your annual review. But that depends on who you were. A good boot lick was often cut a break or two or 53.

1.0

Jul 15, 2013

NJM Bank CEO and President are blind to the problems

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits that's about it.

Cons

Hostile work environment; change management failed; morale is poor. Top productive leaders were released or left, and they were the backbone of the bank. Current leadership is a joke.

Viewing 265 - 267 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

Workers Compensation Claims Specialist, Sr

General Claims Associate- Part-Time Student Worker

First Notice of Loss Associate

Distribution Representative - Maryland/Delaware Territory (Remote)