Great people hindered by absent leaders and legacy processes
Pros
NTT DATA Americas has great people with a can do attitude who seek to truly be "global IT innovators" for enterprise IT clients. HQ in Tokyo is making inclusive culture changes, but Americas is still really 6 legacy companies yet to be fully integrated- Keane, Revere Group, Intelligroup, AgileNet, Vertex, and MISI. Client Delivery and Sales Managers are very knowledgeable about business technology trends like cloud, mobile, etc. Support for clients is excellent.
Cons
Legacy issues of 6 separate companies persist since 2011 because senior leaders are great sales guys with zero focus on delivery leadership and operations integration process improvement . External company portrayal is 'high end consultant' but internal behavior is low end IT staffing agency, with a "do as we say, not as we actually do" attitude in front of clients. VPs do not communicate and when visible appear to be empty suits. Internal organization is confused with little team vision, strategy and process execution by leadership. Managers are most concerned with shoveling resumes to stick at account because advancement is through growing NTT team at client site. Employees must 'work harder not smarter' because senior managers talk leading edge talk but are really stuck in 1999 and refuse to actually 'walk the walk' to optimize IT productivity to 2014 level.