NTT DATA reviews

3.7

75% would recommend to a friend

(19,435 total reviews)
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Abhijit Dubey

79% approve of CEO

62% positive business outlook

NTT DATA has an employee rating of 3.7 out of 5 stars, based on 19,435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NTT DATA employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

19K reviews
2.0
Jul 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Highly accomplished group of hard working, top-shelf technology professionals, with a keen eye towards investing in leading-edge technology. Not afraid of stepping out to pioneer new technologies and bringing those technologies to bear for their clients.

Cons

Senior executives lack the ability to create and execute (lead) a viable strategy for growth and expansion. They tout themselves as supportive of employee growth and providing a pay for performance environment but are quick to pass blame for their inability to successfully lead the broader, long-term strategies necessary to support corporate goals. This is not an across-the- board issue but more relegated to their Public Sector team senior executives. Its become too much of a good-ole boy network and less of a team of top-performing executives, capable of devising a plan to align the future of the company with the level of growth required to propel their organization to the levels its capable of achieving through its technology professionals.

1.0
Jul 2, 2024

Could use some major improvements

Recommend
CEO approval
Business Outlook

Pros

Good people. The team I worked on specifically was a great group and we had a lot of fun. They have a robust internal learning management system. Lots of training courses are available for different subjects. Lots of choices for benefits including a couple middle tier options (medical/dental/vision). Benefits enrollment is fairly simple.

Cons

Terrible leadership: There is such a specific hierarchy within NTT Data that going above your HLM is frowned upon. If you're stuck with an HLM who doesn't have a clue what they are doing then life at NTT can be rough. Poor transition to other accounts: There is a lot of turn-over at NTT and the HR/GRM teams are a joke. When I was on an account that was ending we had two meetings and an HR rep joined each of those calls. She told us to update our profiles, add skills and take as many of their internal courses to bulk up our skills. When it came time to actually apply for roles most of what they had were too high or too low of a grade level and we were not eligible for them. NTT uses a grade level system for every employee and if a job you want is more than one grade above or below you're automatically rejected for it, even if the skills match. I was assigned a GRM who was based in India and did the bare minimum in trying to land me in another account. Low pay: In addition to using grade levels for internal job application they use your grade level to determine your pay. In the 3.5 years I worked there I never received a raise except for when I asked for one as I transitioned to become a FTE from a contractor. As I was leaving the company I was due to get a 1.5% raise. Absolutely abysmal. A typical raise should be around 3% annually. Contractor to FTE Onboarding: The onboarding process to become an FTE from a contractor took approx. 4 months. It was one of the worst processes I have ever seen. I was assigned an onboarding manager who was supposed to help with any questions and guide me through the process. All they did was send me a bunch of emails and told me to look through them, though most of what I was reading I couldn't understand. There were also several periods of waiting for updates from the onboarding manager, who was waiting for something from her manager, and so on. Employee Retention: For as large of a company as NTT Data is, their focus seems to be mostly outside the US. The amount of internal roles available in the US versus globally were very low which didn't leave a lot of options to stay with NTT. Support tickets: There is a support ticket for everything, including getting ahold of HR. Be prepared to wait for several days for any resolution. IT help desk is off-shore.

1.0
Nov 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Benifits are ok and the pay was acceptible if you do not take into account all the extra hours you are expected to put in .

Cons

The company shows zero appreciation to their employees or unless you are the select few. They will totally take advantage of you and try to work you to death with no additional compenstation. They care more about the accuracy of the their processes vs getting the job done. Please make sure you read all the policies as they refuesed to pay me for 71 hours of vacation that I earned with the company when I left because I was not in a state that required them to. I hope the management enjoyed bonus of my $4000+ vacation money that I earned. Expect to use your own computer equipment and cell phone and to be called at all hours of the night with the threat of disciplinary action if you dont respond in 10 minutes. This is by far the worse people company I have ever worked for. They will not hire enough people to do the work required and thus they use level 3 Network Engineering staff to act as the helpdesk on weekends when you have your mandatory oncall rotation.

Viewing 181 - 183 of 19,435 Reviews

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