Is NTT DATA a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at NTT DATA have rated their employer with 2.4 out of 5 stars in 27 Glassdoor reviews. This is a lower than average score with the overall rating of NTT DATA employees being 3.7 out of 5 stars. Search open Customer Service Representative CSR Jobs at NTT DATA now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at NTT DATA .

Does NTT DATA pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at NTT DATA with 2.2 out of 5 stars based on 27 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at NTT DATA.

What are the top reviewed jobs at NTT DATA?

Software Engineer (755) , Senior Consultant (510) , Senior Software Engineer (503) , Consultant (480) , Software Developer (433) , Network Engineer (368) , Project Manager (367) , Business Analyst (254) , Data Engineer (215) , Manager (211) , Analyst (198) , Principal Consultant (186) , Senior Associate (178) , Director (169) , Team Leader (147)

What are the pros of working at NTT DATA according to real employee reviews?

"They offer a good work/life balance and give you good flexibility at least at the mid" ((in 1608 reviews)); "There's a lot of really great people and the company has a fun atmosphere." ((in 733 reviews)); "Good benefits?????? Trying to fill the 20 word min and I won't be forced to dilute the truth." ((in 553 reviews)); "Work culture is good and friendly" ((in 526 reviews)); "Work life balance for most of the time is good and work from home is cherry on top." ((in 444 reviews))

What are the cons of working at NTT DATA according to real employee reviews?

"The base salary is low and thus you need to work overtime to earn a bit more money." ((in 1049 reviews)); "Poor management and lots of documentation" ((in 866 reviews)); "Low pay: In addition to using grade levels for internal job application they use your grade level to determine your pay." ((in 419 reviews)); "Too many and also bad managers" ((in 282 reviews)); "No salary hike Or appreciation No salary hike Or appreciation No salary hike Or appreciation No salary hike Or appreciation" ((in 265 reviews))

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NTT DATA

NTT DATA Customer Service Representative CSR reviews

2.4

58% would recommend to a friend

(27 total reviews)

Abhijit Dubey

Not enough data to show CEO approval

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

2.3

Culture & values

2.3

Work/Life balance

2.3

Senior management

2.2

Compensation and benefits

2.1

Career opportunities

Customer Service Representative (CSR) employees have rated NTT DATA with 2.4 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. NTT DATA is rated 38% below average by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

27 reviews

5.0

Apr 27, 2022

the company gives good opportunity on the newbies

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

high starting pay good work place non toxic employees

Cons

I cant say negative about the company

2.0

Apr 9, 2022

CSR

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Permanent Job Good staff Nice location Call center Lot of processes

Cons

Very less pay No good canteen Very less opportunities for juniors Low flexibility Very poor leave policy

NTT DATA Response

Thank you for taking the time to provide your comment. Your feedback is appreciated and will help us to improve.

4.0

Apr 6, 2022

Good company and incentives

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Incentives and good compensation. Benefits and timely salary payout

Cons

Workload and demands from superior

Viewing 22 - 24 of 27 Reviews

Jobs at NTT DATA

Representative II- Medicare

Remote Social Media Agent

Customer Service Associate

Customer Care Associate

NTT DATA reviews FAQs

NTT DATA reviews NTT DATA Customer Service Representative (CSR) reviews

NTT DATA

NTT DATA Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

the company gives good opportunity on the newbies

CSR

Good company and incentives

Jobs at NTT DATA

NTT DATA reviews FAQs

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