Is National Debt Relief a good company to work for?

National Debt Relief has an overall rating of 3.9 out of 5, based on over 1,599 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 71% of employees would recommend working at National Debt Relief to a friend and 72% have a positive outlook for the business. The best reviews about National Debt Relief have been left by employees working as Sales Team Lead , Team Lead and Team Leader .

Does National Debt Relief pay their employees well?

According to anonymously submitted Glassdoor reviews, National Debt Relief employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at National Debt Relief. This rating has been stable over the past 12 months.

How satisfied are employees working at National Debt Relief?

71% of National Debt Relief employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Debt Relief 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at National Debt Relief?

Debt Specialist (160) , Certified Debt Specialist (137) , Negotiator (100) , Sales (90) , Account Executive (75) , Sales Representative (73) , Sales Associate (46) , Account Manager (45) , Team Lead (44) , Sales Agent (40) , Customer Service Representative (32) , Client Success Specialist (24) , Debt Consultant (22) , IAPDA Certified Debt Specialist (20) , Sales Team Lead (20)

What are the pros of working at National Debt Relief according to real employee reviews?

"They have created a great culture on sales floor and at NDR as a whole." ((in 94 reviews)); "The training was great and very motivational." ((in 88 reviews)); "Great benefits and PTO policy" ((in 83 reviews)); "Understanding and Great Management" ((in 76 reviews)); "People at NDR are kind and great to work with." ((in 53 reviews))

What are the cons of working at National Debt Relief according to real employee reviews?

"Blatant favoritism." ((in 36 reviews)); "hours are long and it can be a long day but its worth it" ((in 24 reviews)); "Upper management are arrogant." ((in 16 reviews)); "Micro mgmt Lack of communication" ((in 12 reviews)); "The training managers definitely play favorites." ((in 8 reviews))

What are employees saying about National Debt Relief layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Debt Relief layoffs and their outlook for job security at National Debt Relief in 2026.

What are the top reviewed National Debt Relief locations?

New York , Las Vegas , Culver City , Phoenix , Henderson , Dallas , Los Angeles , Atlanta , Houston , Miami , Jacksonville , Orlando , Philadelphia , Tampa , Florida City , Charlotte , Austin , Jersey City , Newark , Brooklyn , El Paso , San Antonio , Tucson , Baltimore , Fort Lauderdale , Kissimmee , Florida Ridge , Florida , Flagstaff , Scottsdale

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National Debt Relief

National Debt Relief reviews

3.9

71% would recommend to a friend

(1,583 total reviews)

Alex Kleyner

78% approve of CEO

72% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.9

Career opportunities

3.8

Senior management

National Debt Relief has an employee rating of 3.9 out of 5 stars, based on 1,583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National Debt Relief employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 18, 2023

destroyed by changed human resource management

Payment support

Recommend

CEO approval

Business Outlook

Pros

working at home or remotely

Cons

they started to care less for the employees after HR dept changed

National Debt Relief Response

Thank you for taking the time to leave a review. We hope you know how much your work at National Debt Relief was appreciated and wish you luck in your next opportunity.

1.0

Mar 16, 2022

hell no

Negotiator

Recommend

CEO approval

Business Outlook

Pros

the coworkers are absolutely incredible. Cannot work past 6 pm (amazing for work life balance until you realize it is because they don’t wanna pay OT)

Cons

The company used to be great. With the amount of negative changes happening almost weekly, it is impossible to be happy here. The execs are automating and outsourcing a majority of our work to inefficient and underpaid departments/processes which not only lowers our pay, but also completely shatters employee morale. We are deemed as completely replaceable, not to mention we are completely underpaid and undervalued for the amount of work and stress that goes into this job. A lot of Team leaders and managers are also highly unprofessional which is never acceptable in the workplace. i guess this slips through the cracks of HR due to the amount of favoritism in this company. i literally couldn’t stress enough to stay away from this job. Again, it used to be a great place to work, but it’s just headed toward complete chaos. To top it off, after a department meeting explaining how more of our accounts will be automated (which means less income for us) they sent out a link to redeem a free gift….. NDR branded swag. What a joke.

2.0

Sep 4, 2020

Was great, but HR happened

Payment specialist

Recommend

CEO approval

Business Outlook

Pros

Kevin was very helpful They considered to look at some issues at first Then HR decided to disregard people

Cons

Salary went downhill without warning, no perks, no loyalty considered for tenured employees

National Debt Relief Response

We are disappointed and saddened that your experience at NDR was not representative of the work environment we strive to create. Our Human Resources team conducts regular roundtables with employees in order to collect feedback and is always looking for actionable ways to enhance our employees’ experience. NDR has a performance-based culture; we believe in recognizing and promoting high achieving team members. We also celebrate tenure with milestone awards and recognition for our employees. In addition, the team consistently re-evaluates and re-benchmarks employees’ salaries against the current market to ensure we are offering fair and competitive compensation.

Viewing 1567 - 1569 of 1,583 Reviews

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Client Success Agent II

Client Success Agent II

Client Success Agent II

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National Debt Relief

National Debt Relief reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

destroyed by changed human resource management

hell no

Was great, but HR happened

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