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      National Garden Service

      Engaged Employer

      National Garden Service reviews

      2.8

      40% would recommend to a friend

      (46 total reviews)

      Jeff Biro

      23% approve of CEO

      24% positive business outlook

      Ratings by category

      3.0

      Diversity & inclusion

      2.9

      Work/Life balance

      2.7

      Culture & values

      2.4

      Senior management

      2.3

      Compensation and benefits

      2.2

      Career opportunities

      National Garden Service has an employee rating of 2.8 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have an average working experience there. The National Garden Service employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      46 reviews
      4.0
      Dec 7, 2025

      It’s decent

      Merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      No micro management, work at your own pace, work by yourself for the most part, work with pretty plants.

      Cons

      No holiday pay, no time off for a lot of holidays, weather conditions on some days, mandatory Saturdays during early summer and fall time.

      avatar
      National Garden Service Response
      7mo
      Thank you for sharing your feedback. We’re glad you enjoy the independence, flexibility, and hands-on work with plants at National Garden Service. We appreciate your honest input regarding holiday pay, scheduling, and seasonal demands. Your suggestion about holiday compensation or time off is noted and valued as we continue to look for ways to better support our teams.
      4.0
      Sep 9, 2025

      Great job

      Retail merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had the best manager and she would often stick us for her employees to the higher up people for things like better pay for example. The pay itself was good for what the job is.

      Cons

      Can be somewhat difficult with having to be outside in the heat and having major deliveries to unload off a truck.

      avatar
      National Garden Service Response
      8mo
      Thank you for taking the time to share your feedback! We’re pleased to hear you had a positive experience with your manager and felt supported in your role. We recognize that working outdoors and managing deliveries can present challenges, and we appreciate your dedication and commitment. Your feedback is valuable and helps us continue to improve the workplace experience for all associates.
      4.0
      Aug 19, 2025

      Loved the job, management was a bit iffy

      Plant caretaker
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Working outside -Was able to go in whenever I wanted, as long as it was somewhere between 6am and 11am -Flexible hours, workdays only lasted as long as my workload. Hours were mostly determined by me and how much I had to do that day, rather than a regular 9-5. Came in handy if I needed extra hours, I could stay longer and find more to do. -MANY breaks are encouraged because of working outside in the heat -My district manager was awesome, super nice and got straight to the point when it came to training.

      Cons

      -When it is hot outside it gets ROUGH. Drink tons of water, you'll need it lol -NGS management can be VERY lacking on communication -Kroger Floral management at my store complained about everything they could to my higher ups IMMEDIATELY without even trying to talk to me about anything first, and a lot of the complaints were heavily exaggerated. It's worth noting I got told multiple times daily by customers how good of a job my coworker and I were doing out there. Can't say this about every location, but it's worth mentioning because these last two cons ultimately led to my resignation.

      avatar
      National Garden Service Response
      10mo
      Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed many aspects of the role, such as the flexibility, outdoor work, and the support from your district manager. We also appreciate your recognition of the effort our teams put into caring for plants and customers. We’re equally grateful for your honest feedback regarding communication and the challenges you faced at your specific location. Your suggestions about providing more advance notice and handling concerns with balanced communication are valuable, and we are actively working to strengthen these areas across our teams. We’re sorry to hear that these challenges impacted your overall experience, but we truly appreciate the contributions you made during your time with us. Your feedback helps us improve, and we wish you the very best moving forward. —National Garden Service
      Viewing 16 - 18 of 46 Reviews
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      ReviewsNational Garden Service reviews

      Glassdoor has 48 National Garden Service reviews submitted anonymously by National Garden Service employees. Read employee reviews and ratings on Glassdoor to decide if National Garden Service is right for you.