Is National General Insurance a good company to work for as a Associate Insurance Operations Representative?

Associate Insurance Operations Representative professionals working at National General Insurance have rated their employer with 3.3 out of 5 stars in 73 Glassdoor reviews. This is a higher than average score with the overall rating of National General Insurance employees being 3.1 out of 5 stars. Search open Associate Insurance Operations Representative Jobs at National General Insurance now and start preparing for your job interview by browsing frequently asked Associate Insurance Operations Representative interview questions at National General Insurance .

Does National General Insurance pay Associate Insurance Operations Representative employees well?

Associate Insurance Operations Representative professionals rate their compensation and benefits at National General Insurance with 3.8 out of 5 stars based on 73 anonymously submitted employee reviews. This is 17.1% better than the company average rating for salary and benefits. Find out more about Associate Insurance Operations Representative salaries at National General Insurance.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (139) , Claims Representative (52) , Customer Service Representative (42) , Insurance Sales Agent (34) , Insurance Service Representative (34) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"great benefits and plenty of room for growth." ((in 128 reviews)); "The pay was good and there are good hard working employees there" ((in 102 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 93 reviews)); "Some great coworkers" ((in 45 reviews)); "Company is building a great culture in which every employee can make a difference" ((in 40 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 52 reviews)); "Little or no training" ((in 50 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 41 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 28 reviews)); "So no bonuses for those doing a lot of the work." ((in 22 reviews))

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National General Insurance

National General Insurance Associate Insurance Operations Representative reviews

3.3

66% would recommend to a friend

(73 total reviews)

Peter Rendall

44% approve of CEO

51% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.3

Work/Life balance

3.1

Senior management

3.1

Career opportunities

3.0

Culture & values

3.0

Diversity & inclusion

Associate Insurance Operations Representative employees have rated National General Insurance with 3.3 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Associate Insurance Operations Representative professionals have a good working experience there. National General Insurance is rated in line with the average (within 1 standard deviation) by Associate Insurance Operations Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

73 reviews

1.0

Jul 9, 2026

Work from home and good PTO, but pay cuts hurt

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Work from home. Good amount of PTO.

Cons

Too many to list… constantly raising expectations and metrics while simultaneously cutting pay. Have taken multiple pay cuts in the past year. Horrible communication, and upper management and Allstate (parent company) have created a work environment where it’s the employees versus the company, clearly do not care about the employees

1.0

Jan 8, 2026

Inconsistent Training and Unclear Expectations

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Backed by Allstate with established systems and insurance products Opportunity to gain insurance sales experience Supportive peers who try to help one another through training challenges

Cons

Training can feel inconsistent when multiple trainers give different instructions Scripts and compliance expectations aren’t always fully integrated into training Feedback and performance evaluation sometimes feel unclear or uneven Limited acknowledgment of individual learning pace

3.0

Dec 11, 2025

Insurance job

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Work from home,paid training, base pay + incentive

Cons

Got bought by Allstate and everything changed

Viewing 1 - 3 of 73 Reviews

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National General Insurance reviews FAQs

National General Insurance reviews National General Insurance Associate Insurance Operations Representative reviews

National General Insurance

National General Insurance Associate Insurance Operations Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Work from home and good PTO, but pay cuts hurt

Inconsistent Training and Unclear Expectations

Insurance job

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