Is National General Insurance a good company to work for as a Insurance Operations Representative?

Insurance Operations Representative professionals working at National General Insurance have rated their employer with 2.5 out of 5 stars in 74 Glassdoor reviews. This is a lower than average score with the overall rating of National General Insurance employees being 3.1 out of 5 stars. Search open Insurance Operations Representative Jobs at National General Insurance now and start preparing for your job interview by browsing frequently asked Insurance Operations Representative interview questions at National General Insurance .

Does National General Insurance pay Insurance Operations Representative employees well?

Insurance Operations Representative professionals rate their compensation and benefits at National General Insurance with 2.9 out of 5 stars based on 74 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Insurance Operations Representative salaries at National General Insurance.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (139) , Claims Representative (52) , Customer Service Representative (42) , Insurance Sales Agent (34) , Insurance Service Representative (34) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Good benefits and time off" ((in 112 reviews)); "The pay was good and there are good hard working employees there" ((in 104 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 92 reviews)); "Some great coworkers" ((in 47 reviews)); "Company is building a great culture in which every employee can make a difference" ((in 36 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 51 reviews)); "Little or no training" ((in 47 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 42 reviews)); "Pay could be better Poor employee appreciation Heavy work load Work to life balance is almost impossible" ((in 26 reviews)); "So no bonuses for those doing a lot of the work." ((in 23 reviews))

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National General Insurance

National General Insurance Insurance Operations Representative reviews

2.5

39% would recommend to a friend

(74 total reviews)

Peter Rendall

15% approve of CEO

31% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Diversity & inclusion

3.1

Career opportunities

2.9

Compensation and benefits

2.4

Senior management

2.3

Culture & values

Insurance Operations Representative employees have rated National General Insurance with 2.5 out of 5 stars, based on 74 company reviews on Glassdoor. This indicates that most Insurance Operations Representative professionals have an average working experience there. National General Insurance is rated 31% below average by Insurance Operations Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74 reviews

4.0

Mar 17, 2025

national general sales agent

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

its a good job to have

Cons

it has consistency issues within the job

4.0

Oct 31, 2024

Great Career Path

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Great Pay, Remote, Pension plan is pretty sweet

Cons

Little communication, QA reviews are all subjective. When you start off plan on working the late shift for a LONG time. Also rotating Saturdays are kinda a bummer

2.0

Oct 10, 2024

Good place to get your foot in the door

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

You get to work from home.

Cons

Selling non-standard insurance. Meeting metrics. $15 an hour base rate.

Viewing 7 - 9 of 74 Reviews

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National General Insurance reviews FAQs

National General Insurance reviews National General Insurance Insurance Operations Representative reviews

National General Insurance

National General Insurance Insurance Operations Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

national general sales agent

Great Career Path

Good place to get your foot in the door

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Jobs at National General Insurance

National General Insurance reviews FAQs

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