Is National General Insurance a good company to work for as a Insurance Operations Representative?

Insurance Operations Representative professionals working at National General Insurance have rated their employer with 2.5 out of 5 stars in 74 Glassdoor reviews. This is a lower than average score with the overall rating of National General Insurance employees being 3.1 out of 5 stars. Search open Insurance Operations Representative Jobs at National General Insurance now and start preparing for your job interview by browsing frequently asked Insurance Operations Representative interview questions at National General Insurance .

Does National General Insurance pay Insurance Operations Representative employees well?

Insurance Operations Representative professionals rate their compensation and benefits at National General Insurance with 2.9 out of 5 stars based on 74 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Insurance Operations Representative salaries at National General Insurance.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (139) , Claims Representative (52) , Customer Service Representative (42) , Insurance Sales Agent (34) , Insurance Service Representative (34) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Some good benefits and PTO." ((in 123 reviews)); "Work from home is great" ((in 100 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 96 reviews)); "The pay was good and there are good hard working employees there" ((in 95 reviews)); "Coworkers are great!" ((in 48 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 51 reviews)); "Little or no training" ((in 46 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 41 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 28 reviews)); "Pay could be better Poor employee appreciation Heavy work load Work to life balance is almost impossible" ((in 22 reviews))

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National General Insurance

National General Insurance Insurance Operations Representative reviews

2.5

39% would recommend to a friend

(74 total reviews)

Peter Rendall

15% approve of CEO

31% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Diversity & inclusion

3.1

Career opportunities

2.9

Compensation and benefits

2.4

Senior management

2.3

Culture & values

Insurance Operations Representative employees have rated National General Insurance with 2.5 out of 5 stars, based on 74 company reviews on Glassdoor. This indicates that most Insurance Operations Representative professionals have an average working experience there. National General Insurance is rated 31% below average by Insurance Operations Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

74 reviews

5.0

Jul 13, 2023

Inbound Sales Rep

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Great pay with commission. Made over 100k my first year

Cons

fast paced environment. Mandatory overtime. Not much of a work/life balance.

4.0

Jul 11, 2023

Pretty Good Overall

Insurance operations representative

Recommend

CEO approval

Business Outlook

Pros

The work was interesting. The managers were good as they listened and were available. There was always a lot of work to do.

Cons

The work was made more complex than necessary. Quality Control had too much power and influence and thereby reduced production as they kept everyone on pins & needles They also were frequently wrong, which wasted everyone's time. Mandatory overtime was OK until it got to 15 hours a week or more.

4.0

Jul 10, 2023

Great Company

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Good benefits, PTO, decent potential to earn money

Cons

Working in a call center is brutal, customers can be extremely rude. Some times the prices are insane makes it hard to sell policies

Viewing 16 - 18 of 74 Reviews

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Jobs at National General Insurance

Non-Represented Bodily Injury Claims Adjuster - National General

Non-Represented Bodily Injury Claims Adjuster - National General

Inside Property (Non-Exempt) Senior Consultant I - National General

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Attorney Represented Bodily Injury Claims Adjuster - National General

National General Insurance reviews FAQs

National General Insurance reviews National General Insurance Insurance Operations Representative reviews

National General Insurance

National General Insurance Insurance Operations Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Inbound Sales Rep

Pretty Good Overall

Great Company

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