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      National General Insurance

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      National General Insurance reviews

      3.1

      50% would recommend to a friend

      (1,620 total reviews)

      Peter Rendall

      52% approve of CEO

      47% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.9

      Senior management

      National General Insurance has an employee rating of 3.1 out of 5 stars, based on 1,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      May 7, 2026

      Toxic management and heavy workload with no support

      Pip examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      No pros as this company is ran by people who have no idea what they are doing.

      Cons

      Claims system is behind times! Heavy work load! Management has favorites! Work from home is not a plus as they overwork you and force you to take on additional roles! No backup when folks are on vacation! The team does the work! Management has no idea what they are doing! It’s all set up for you to fail and management to win! Phone system is trash! Double rings which count against you! What’s the point! Claims system is trash! 2026 we are creating tasks for required forms to go out. We are processing IMEs like we have an efficient system! Everything is manually done by the the reps! They refuse to train their medical provider line reps! So the PIP reps sit and answer calls all day! PIP reps do it all!

      Viewing 4 - 6 of 1,620 Reviews
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      ReviewsNational General Insurance reviews

      Glassdoor has 1,662 National General Insurance reviews submitted anonymously by National General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if National General Insurance is right for you.