National General Insurance reviews

Poor management in operations. Not a productive / positive work environment in operations.

Very heavy workload. Inadequate pay for work being done. The company has several levels of promotion within the adjuster position and each is supposed to have different workloads with the most experienced adjusters receiving the heavier workload. The system is faulty and management refused to correct workload or give promotions. It’s also widely known but rarely discussed publicly that upper management has a preference for a certain type of person who lives a certain type of lifestyle. Almost daily there was changes but no centralized system to find what processes were currently correct. So many areas where there could be improvements that would positively impact workers but it seems “big money” is spent on software updates and programs for tools that aren’t as smart as management thinks they are.