Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at National General Insurance?

50% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (138) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Some good benefits and PTO." ((in 122 reviews)); "The pay was good and there are good hard working employees there" ((in 104 reviews)); "Work from home is great" ((in 93 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 92 reviews)); "Coworkers are great!" ((in 48 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 50 reviews)); "Little or no training" ((in 49 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 42 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 27 reviews)); "So no bonuses for those doing a lot of the work." ((in 25 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

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National General Insurance

National General Insurance reviews

3.2

50% would recommend to a friend

(1,623 total reviews)

Peter Rendall

53% approve of CEO

47% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Oct 6, 2020

Good place to work

Senior claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Good salary, good work conditions

Cons

sometimes management is not there for you

3.0

Oct 1, 2020

Room for improvement

Md tcr

Recommend

CEO approval

Business Outlook

Pros

Salary. Benefits. Generous paid time off and holidays. Only have to work 1 weekend per quarter

Cons

workload. No concern for employees only numbers. Good old boys deeply entrenched in management. No room for advancement if you are a person of color. Claims department has turned into a call center.

1.0

Sep 28, 2020

Modern day slavery

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

My colleagues Benefits were average M-F shifts. No weekends

Cons

Management micromanaged QA is unreasonable and expects CSRs to be robots They use a point system for attendance without any flexibility Very limited time off Far too incoming calls and callbacks (possible to answer over 100 calls in one day...normally billing related issues) Favoritism Management does not ask if you prefer to train someone. They just sit them with you without notice. I even had a manager connect the training jack to my phone while I was on it, left the trainee at my desk, and just walked away. Poor raises and low wages Lousy celebrations (they only provide KFC and we pretty much have to bring everything else aka always a potluck

Viewing 1375 - 1377 of 1,623 Reviews

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Jobs at National General Insurance

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National General Insurance

National General Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place to work

Room for improvement

Modern day slavery

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