Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at National General Insurance?

49% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 2.9 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (138) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Some good benefits and PTO." ((in 115 reviews)); "The pay was good and there are good hard working employees there" ((in 105 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 98 reviews)); "The pay was decent and it was great to work from home." ((in 96 reviews)); "Coworkers are great!" ((in 47 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 53 reviews)); "Little or no training" ((in 49 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 42 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 28 reviews)); "So no bonuses for those doing a lot of the work." ((in 26 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

National General Insurance reviews

3.1

49% would recommend to a friend

(1,622 total reviews)

Peter Rendall

50% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,622 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National General Insurance has an employee rating of 3.1 out of 5 stars, based on 1,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Jul 23, 2014

The name of the game is favoritism

Claims representative

Recommend

CEO approval

Business Outlook

Pros

It is ok in the interview. Then that's it.

Cons

. they fire adjusters who make the most money. They start by increasing the workload and soon zeroing out is unattainable. The Teams are switched constantly and state handling is never the same. All the managers have different ways Of handling file questions and there is no communication with upper management. It's about who you know --and who likes you.

1.0

Jul 21, 2014

Don't ignore the negative reviews

Anonymous

Recommend

CEO approval

Business Outlook

Pros

The hourly employees try hard and most of them truly care about their customers. There's a decent starting salary and lots of nice people.

Cons

If you get stuck in the cross hairs of upper management or they decide they don't like you you're done. If they don't find a reason to fire you, they'll micromanage you and do whatever it takes to make you unhappy so you leave. They make excuses for their own behavior and these excuses are accepted as ok. There's a real reason there are so many negative reviews of this company. If they tell you anything, believe the opposite.

2.0

Jul 20, 2014

Not what it used to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people you work in the trenches with are great. The compensation is fair until you figure out the hourly rate when they expect you to work 60+hours. Location was great.

Cons

Expect to work 60-70 hours in claims. Had to pay for parking.

Viewing 1459 - 1461 of 1,622 Reviews

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