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      National General Insurance

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      National General Insurance reviews

      3.2

      50% would recommend to a friend

      (1,622 total reviews)

      Peter Rendall

      52% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      4.0
      Dec 5, 2017

      Insurance Service Representative

      Insurance service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Set Schedule, Good Pay, Good Benefits, Very Little Micro-Management, Holidays that aren't guaranteed off are paid so "double-time" is possible

      Cons

      Work environment can be very stressful at times, certain holidays are not guaranteed off

      5.0
      Dec 4, 2017

      Good Career Opportunity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Takes very good care of employees.

      Cons

      Very Heavy Call Volume , Calls are back to back.

      1.0
      Nov 26, 2017

      Claims

      Claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent salary, great location (downtown Cleveland). There are no other pros, but I have to reach a minimum word count.

      Cons

      Everything. The system is horrible. Slow and impossible to use at times. The claims system is archaic and needs to be replaced. The work load is impossible to keep up with while still servicing the customer. This company is not customer friendly as nothing is streamlined and consistent. There is no drive to change the direction of the company and good associates are leaving in droves. Little to no training.

      Viewing 1462 - 1464 of 1,622 Reviews
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      ReviewsNational General Insurance reviews

      Glassdoor has 1,664 National General Insurance reviews submitted anonymously by National General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if National General Insurance is right for you.