Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at National General Insurance?

50% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (138) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"great benefits and plenty of room for growth." ((in 120 reviews)); "The pay was good and there are good hard working employees there" ((in 104 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 99 reviews)); "Work from home, good time off." ((in 95 reviews)); "Great managers they are very understandable and will work with you to the best of their ability." ((in 46 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 52 reviews)); "Little or no training" ((in 50 reviews)); "So no bonuses for those doing a lot of the work." ((in 28 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 26 reviews)); "heavy work load with low pay raises." ((in 21 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

National General Insurance reviews

3.2

50% would recommend to a friend

(1,622 total reviews)

Peter Rendall

52% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Nov 18, 2014

The pendulum has begun to swing the other way.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management now collectively working towards goals versus being in reactive mode. Very competitive salary and benefits. For a company that almost folded up its tent, a very impressive turnaround. The culture has changed for the better with the new Madison Park location. Customer service has become important again.

Cons

NatGen IT 'departments' in disarray and often held hostage by AmTrust IT egotists. Brain drain severe over the past 5 years, with IT constantly too busy putting out fires to shore up systems. Sparse technology training in areas hampering real progress. Lack of project managers.

4.0

Nov 14, 2014

Plenty of Opportunity in a company that isn't afraid of Change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Cleveland location has multiple departments that are focused on becoming an industry force. They are a hard working leadership team that is focused on the theory of continuous improvement. This company isn't afraid of change (and by that I mean positive growth, organically and by acquisition) and take chances that other companies won't. Because of the immense growth, there's opportunities to grow your career quickly. If you give 100% and work hard you WILL get recognized and given opportunities that would take others in the industry 10 years to reach. The reality is, they will recognize talent and reward those individuals if that's what you would like to do. It does take some hard work, but you really have a great opportunity to learn different skills that you wouldn't at any other insurance organization. We are looking for rock stars!

Cons

The only "Con" I would list is that a lot of people say they aren't the same company as it once was. In my opinion, it's good to recognize where you came from, however, in this case, it's a good thing. The rebranding was smart as the leadership team is taking this company to a place it's never been before. It's an exciting place to be!

4.0

Nov 14, 2014

Excited for future opportunities with National General.

Insurance service representative

Recommend

CEO approval

Business Outlook

Pros

National General recently merged with the company I worked for, Tower Insurance, and I am excited about all of the positive changes we have seen thus far and that are upcoming in the near future.

Cons

At this point the only negative I have is the technology we work with but that's not to be blamed on Nat Gen, we brought this issue from Tower and it is Nat Gen's plan to change all of our billing systems to theirs which we are quite excited about.

Viewing 1516 - 1518 of 1,622 Reviews

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Jobs at National General Insurance

Virtual Supplement Writer

Claims Adjuster Trainee

Claims Adjuster Trainee - North Carolina

Non-Attorney Represented Bodily Injury Claims Adjuster - PST/MST (Remote)

Claims Adjuster Trainee