Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at National General Insurance?

50% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (138) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Good benefits and a good amount of PTO" ((in 120 reviews)); "The pay was good and there are good hard working employees there" ((in 100 reviews)); "Work from home is available" ((in 92 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 89 reviews)); "Coworkers are great!" ((in 49 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 51 reviews)); "Little or no training" ((in 46 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 25 reviews)); "So no bonuses for those doing a lot of the work." ((in 22 reviews)); "The area is horribly understaffed and continue to get upper management to give them more territories to cover with no additional hires." ((in 20 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What National General Insurance locations have received the highest employee ratings?

Knoxville , Miami , Houston , Chicago , Nashville

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National General Insurance

National General Insurance reviews

3.1

50% would recommend to a friend

(1,620 total reviews)

Peter Rendall

52% approve of CEO

47% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.9

Senior management

National General Insurance has an employee rating of 3.1 out of 5 stars, based on 1,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jan 8, 2026

Inconsistent Training and Unclear Expectations

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Backed by Allstate with established systems and insurance products Opportunity to gain insurance sales experience Supportive peers who try to help one another through training challenges

Cons

Training can feel inconsistent when multiple trainers give different instructions Scripts and compliance expectations aren’t always fully integrated into training Feedback and performance evaluation sometimes feel unclear or uneven Limited acknowledgment of individual learning pace

1.0

Dec 27, 2025

Okay

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Communication with changes, good pto

Cons

After Allstate purchased all is going down hill.

2.0

Dec 24, 2025

Don’t do it

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great health benefits and PTO.

Cons

Preferential treatment, different expectations for every team member, manager would just provide a one bite for assistance, varying number of claims for each team member.

Viewing 25 - 27 of 1,620 Reviews

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Claims Adjuster Trainee

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National General Insurance

National General Insurance reviews

Ratings by category

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Reviews by job title

Inconsistent Training and Unclear Expectations

Okay

Don’t do it

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