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      National Interstate

      Part of Great American Insurance Group

      Engaged Employer

      National Interstate reviews

      4.1

      76% would recommend to a friend

      (215 total reviews)
      avatar

      Tony Mercurio

      87% approve of CEO

      69% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.1

      Career opportunities

      4.0

      Culture & values

      4.0

      Diversity & inclusion

      4.0

      Senior management

      3.6

      Compensation and benefits

      National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      215 reviews
      2.0
      Jan 4, 2016

      Much turnover and now I know why

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is much growth happening here and this is a good company for an entry level employee, just out college to gain some experience before moving on.

      Cons

      Challenges are with old school way of thinking within management where they only look at candidates with degrees. Unless you want to work in customer service for the rest of your life, you better have some education as experience doesn't matter. HR is great except for a few bad seeds in the recruiting department. Pay is also not comparable to other local competition.

      5.0
      Nov 19, 2015

      Open minded organization with dramatic growth potential.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management assesses and executes ideas from the ground up and the company is nimble enough to make change quickly.

      Cons

      Promotions are difficult to get unless you are proactive, but that's fine, just be proactive.

      2.0
      Feb 1, 2021

      A good place to start, not stay

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The introductory experience for newly graduated young professionals is very good, especially for those in the Ignition program. Decent PTO offering. Nice facilities. Competitive pay.

      Cons

      There’s a suffocating culture of fear in the claims department. People are constantly under threat of being fired. Upper management is totally unaware of the daily work and processes that the claims department performs, and therefore makes many miscalculated and misdirected decisions. Systems are complicated and hard to navigate. Performance is not measured with any specificity and expectations constantly change without any direct notice to the employees they affect. Extremely high turn over leads to constant reshuffling of workloads and confusion about leadership. HR will not assist employees with issues. Toxic “good ole boys” club culture - if you’re not accepted by a certain group of higher up men, you will be openly ridiculed and made fun of. Most people who work here are absolutely miserable.

      Viewing 40 - 42 of 215 Reviews
      Related searches: National Interstate jobs | National Interstate salaries | National Interstate benefits | National Interstate interviews
      ReviewsNational Interstate reviews

      Glassdoor has 224 National Interstate reviews submitted anonymously by National Interstate employees. Read employee reviews and ratings on Glassdoor to decide if National Interstate is right for you.