Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Loved the people and great updates to the building!" ((in 23 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 13 reviews)); "Company culture is great." ((in 7 reviews)); "Supportive coworkers, bonuses, raises." ((in 7 reviews)); "Campus is great" ((in 6 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 13 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 6 reviews)); "No flex time but you can pick the shift you work (in most departments)" ((in 5 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews

1.0

Mar 14, 2016

turn the page

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

few...its a pay check. hope all companies aren't like this one.

Cons

many...too many to list. It all starts when you walk through the door.

5.0

Feb 19, 2016

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

National Interstate has proven to be an excellent place to work. The HR department is extremely welcoming and friendly, and they work hard to address the needs and concerns of employees. The culture is increasingly progressive and working to stay in line with the market. The VERY generous benefits package (plenty of PTO, great health insurance, good 401k company matching, excellent lunch program, onsite fitness, socials/parties, etc.) is a plus. The company is growing and has many development opportunities for current employees.

Cons

We are currently running out of space due to the growth of the company, but I believe this is being addressed.

3.0

Aug 1, 2015

Over worked under paid poor leadership

Medical only specialist/adjuster trainee

Recommend

CEO approval

Business Outlook

Pros

Good learning ground if you are new to the industry

Cons

Does not care about work life balance. Aggressive stressful claims environment

Viewing 52 - 54 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Claims Specialist Bodily Injury- Remote

Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS

Workers Comp Senior Claims Rep Remote-NJ PA MA