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      National Interstate

      Part of Great American Insurance Group

      Engaged Employer

      National Interstate reviews

      4.1

      76% would recommend to a friend

      (215 total reviews)
      avatar

      Tony Mercurio

      87% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      215 reviews
      1.0
      Jan 20, 2014

      Wolfs in Sheeps Clothing, Culture of Fear

      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      You learn a lot when other employees leave and you are reassigned their workload. Gaining of useful work experience. You can also learn a lot about how not to manage.

      Cons

      There is a lack of real management knowledge at the highest level. Groupthink is prevalent and is the only way to get ahead. If you have learned knowledge and attempt to offer it, you are shunned and sometimes fired due to intimidation by insecure management. I also experienced unethical business dealings with customers and employees. Management by fear and intimidation. Managers also openly admitted disapproval of women and old folks in authoritative positions. Finally, pay not equitable amongst sexes, or for those with experiences, and benefits were old school (no flex time). Overall not a positive place or place for real growth.

      2.0
      Jun 24, 2013

      Not what i expected

      Senior claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have a great meal plan and great parking

      Cons

      As a new recent new hire, I expected this to position to be more challenging and claims oriented. Handling captive claims is very different and difficult from the traditional way of handling claims. This captive claims position is more like a TPA and you have very little control on how to resolve the losses you are challenged with. You have very little say in how you would like to resolve difficult issues and talked down to at times by the people that are above you

      3.0
      Sep 18, 2024

      Underpaid but lots of flexibility

      Associate underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, Time off, culture and team outings, opportunities to move up and explore other careers within company. Management is great on a personal level.

      Cons

      Insufficient or no training on all levels, behind on communication and organization, male oriented, non diverse, corporate mindset and priorities. Not competitive with pay based on industry comparison. Low pay. I’ve had better 401k matches and health insurance is not great.

      Viewing 70 - 72 of 215 Reviews
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      ReviewsNational Interstate reviews

      Glassdoor has 224 National Interstate reviews submitted anonymously by National Interstate employees. Read employee reviews and ratings on Glassdoor to decide if National Interstate is right for you.