Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 23 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 11 reviews)); "Good benefits and hybrid work arrangements." ((in 11 reviews)); "Great culture" ((in 11 reviews)); "Company culture is great." ((in 7 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 13 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 5 reviews)); "Salaries probably average at best, but overall benefits package is solid and improving" ((in 5 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

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National Interstate

Part of Great American Insurance Group

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (215 reviews)

Ratings by demographic groups

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National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews

5.0

Oct 11, 2023

Not fun or easy, but it's a good gig with a really good company

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay, great leadership, good benefits and PTO package from day 1.

Cons

Stressful workload (it's insurance), very difficult insureds, still expected to come into office some days a week.

5.0

Apr 11, 2023

Great Company for a Career, Not Just A Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great group of people. The leaders really care about you as a person. Good benefits and opportunities through the parent company. Stable industry.

Cons

No cons for this organization

5.0

Mar 8, 2023

Great Company, Awesome People

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Supportive coworkers, bonuses, raises. Fun environment. Nothing bad to say.

Cons

I have nothing bad to say about this company and my experience here.

Viewing 73 - 75 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Claims Specialist Bodily Injury- Remote

Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS

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Company ratings over time

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Reviews by job title

Not fun or easy, but it's a good gig with a really good company

Great Company for a Career, Not Just A Job

Great Company, Awesome People

Jobs at National Interstate

National Interstate reviews FAQs

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