Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 23 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 11 reviews)); "Good benefits and hybrid work arrangements." ((in 11 reviews)); "Great culture" ((in 11 reviews)); "Company culture is great." ((in 7 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 13 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 5 reviews)); "Salaries probably average at best, but overall benefits package is solid and improving" ((in 5 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

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National Interstate

Part of Great American Insurance Group

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Career opportunities

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

3.6

Compensation and benefits

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

5.0

Oct 9, 2020

Thankful to be a part of this great company!

Claims

Recommend

CEO approval

Business Outlook

Pros

Comradery amongst adjusters. Friendly, approachable supervisors. Teamwork. Open door policy by supervisors and management team (they actually LISTEN to our feedback and take action where they can). The response to COVID-19 and work from home was seamless. Good training opportunities available. Good benefit package.

Cons

Technology/Systems need improvement, but it is something they are working on with a new claim system coming. HSA Medical plan not ideal.

5.0

Jan 31, 2019

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are passionate about the industry. The new building is a tribute to the culture of the company. Great open door policy.

Cons

Continue to promote wellness - great start though

3.0

Jan 29, 2019

Great Compay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Close knit culture, great company environment

Cons

Politics with the upper management.

Viewing 85 - 87 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Claims Specialist Bodily Injury- Remote

Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS

Workers Comp Senior Claims Rep Remote-NJ PA MA

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Thankful to be a part of this great company!

Great Place to Work

Great Compay

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