Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 23 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 11 reviews)); "Good benefits and hybrid work arrangements." ((in 11 reviews)); "Great culture" ((in 11 reviews)); "Company culture is great." ((in 7 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 13 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 5 reviews)); "Salaries probably average at best, but overall benefits package is solid and improving" ((in 5 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews

5.0

Jul 26, 2019

Natl is an awesome work place!!!

It analyst

Recommend

CEO approval

Business Outlook

Pros

I have been here just less than a year and I love working here. I get to work with amazing, talented people who also love what they are doing . I have the freedom and empowerment to take my career wherever I want to go with support from the upper management. A beautiful facility and campus with many awesome perks. I'm part of an award winning "Best" IT group in northeast OH and I'm proud to be an employee. We are constantly growing and everyday is a new challenge with something new to work on and discover. I'm lucky to be a full-time employee here at NATL.

Cons

There are no cons here at NATL.

5.0

Jul 19, 2019

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The senior management team knows the business and cares about the employees The company results are industry leading The culture and values are strong

Cons

I have no cons at this time. No company is perfect but National Interstate is doing it right.

2.0

Jul 12, 2019

Not worth it. DO NOT WORK HERE

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice cafeteria, nice buildings, okay parking.

Cons

Nepotism is rampant, so are favoritism, shifting blame, and not keeping promises. The pay difference between employees is crazy. The health insurance is so useless it’s like you don’t have health insurance. Crazy high deductible. Management will promote their friends but deny good candidates. The workload is ridiculous. Part time employees are treated like garbage. There’s no diversity.

Viewing 97 - 99 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Claims Specialist Bodily Injury- Remote

Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS

Workers Comp Senior Claims Rep Remote-NJ PA MA