Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 26 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 10 reviews)); "Benefits are great." ((in 10 reviews)); "Campus is great" ((in 7 reviews)); "Company culture is great." ((in 6 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 11 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 6 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews)); "No flex time but you can pick the shift you work (in most departments)" ((in 4 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

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National Interstate

Part of Great American Insurance Group

National Interstate reviews

Item: National Interstate
Rating: 3
Author: Senior Claims Examiner

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

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National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews

4.0

Mar 15, 2011

A good company to work for.

Marketing representative

Recommend

CEO approval

Business Outlook

Pros

Senior management is very accessible. Nice size company that is growing. Typically hard work is rewarded as long as the employee can stay focus. They appreciate their employees

Cons

Bonus checks have gotten a lot smaller for the lower level employees. Some managers are more attentive than others, but this is sure with every company.

3.0

Jun 8, 2010

Average company

Senior claims examiner

Recommend

CEO approval

Business Outlook

Pros

Family feeling setting but way behind the times

Cons

Terrible in thinking outside the box 8 to 5 no IF's ands or but's NO FLEX TIME. If you are late because of snow or traffic, you better use PTO time This company refuses to bend on flexible hours even for experienced salary employees Way behind on the times in trying to be automated They still use paper and their computer / technology is from the 1980"s

Viewing 214 - 215 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Claims Specialist Bodily Injury- Remote

Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS

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