National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)
avatar

Tony Mercurio

87% approve of CEO

69% positive business outlook

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews
5.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed my time with National Interstate. The work was challenging (in a good way) and my department had a very fun group of people that kept work entertaining. I always felt supported by management and other underwriters to work together. I never felt like I was blamed for mistakes I made and my manager worked to help me instead of criticizing. There was no pressure to quote enough business or hit new business goals (as an underwriter at least), the main focus was on profitable underwriting. It’s a larger company with a small company feel. Very local and a lot of people start their careers there. If I hadn’t moved states, I probably would have worked there for at least 10+ years. Very good career development and pathways to grow your career as long as you’re willing to speak up about your ambitions. They primarily promote from within and I saw it in action.

Cons

Like a lot of insurance companies, some of the systems are a little outdated. They’re in the process of updating critical systems, but it’s a constant work in progress. Some of the processes can be tedious.

5.0
Apr 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management, very honest and open about performance. Great team. Great work life balance

Cons

Slow on tech roll out. Pay could be higher

5.0
Dec 12, 2024

Great company loaded with awesome people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They value and promote work/life balance. The corporate headquarters is beautiful and has an awesome coffee shop, cafeteria and fitness facility. Many of my best friends work here - there are many "work hard/play hard" moments. Overall it's an awesome culture. Part of the Great American family of companies, which is rock solid financially and a great employer. Also, National Interstate specializes in captives, which make insurance more interesting and rewarding to manage and sell. They promote heavily from within, which helps preserve the culture.

Cons

Systems have always been behind the curve, but we're spending a ton of money on some upgraded systems. Pay is not top of the industry but the company has moved the needle meaningfully and top performers get rewarded.

Viewing 10 - 12 of 215 Reviews

Glassdoor has 224 National Interstate reviews submitted anonymously by National Interstate employees. Read employee reviews and ratings on Glassdoor to decide if National Interstate is right for you.