Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 26 reviews)); "Good benefits and hybrid work arrangements." ((in 13 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 11 reviews)); "Nice campus with convenient access to highways" ((in 9 reviews)); "Great coworkers." ((in 7 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 10 reviews)); "No flex time but you can pick the shift you work (in most departments)" ((in 6 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 5 reviews)); "Salary is a little lower than market." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (215 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews

1.0

May 19, 2016

Avoid this place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not many pros anymore. Hopefully Great American comes in and cleans house.

Cons

There is no loyalty. Everyone is stabbing each other in the back after the recent management changes. The days of working together as a team are gone. Everyone is out for themselves or their particular unit. It used to be a great place to work. Management has no idea how many people there are miserable. There's so many great insurance carriers out there to work for. Pick one that appreciates you as a valued employee.

2.0

May 6, 2015

Disappointing...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Location, lunch program, that's it

Cons

Management, boys club, pay, flexibility, technology is old, company is run using Excel spreadsheets

1.0

Dec 30, 2014

Decent place for a starting off point for recent college grads, but don't stay more than two years.

Programmer

Recommend

CEO approval

Business Outlook

Pros

Lunch program, company outings, good place to gain some experience, non-manager employees are friendly and team players

Cons

No flex time, rarely able to work from home, inclement weather is not an excuse for being late, poor pay, poor merit increases, lack of promotions, not up to date on technology, doesn't purchase up to date software, constant micro-managing, poor benefits, positions are (on average) $10k less than industry standard, company is very biased to hourly employees (no career track opportunities), HR's primary concern is planning parties, interoffice dating is encouraged

Viewing 13 - 15 of 215 Reviews

Jobs at National Interstate

Workers Comp Senior Claims Rep Remote-NJ PA MA

Claims Operations Associate II-Hybrid

Associate Underwriter I

Claims Specialist Bodily Injury- Remote