Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 26 reviews)); "Good benefits and hybrid work arrangements." ((in 13 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 11 reviews)); "Nice campus with convenient access to highways" ((in 9 reviews)); "Great coworkers." ((in 7 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 10 reviews)); "No flex time but you can pick the shift you work (in most departments)" ((in 6 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 5 reviews)); "Salary is a little lower than market." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews

2.0

Jan 4, 2016

Much turnover and now I know why

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is much growth happening here and this is a good company for an entry level employee, just out college to gain some experience before moving on.

Cons

Challenges are with old school way of thinking within management where they only look at candidates with degrees. Unless you want to work in customer service for the rest of your life, you better have some education as experience doesn't matter. HR is great except for a few bad seeds in the recruiting department. Pay is also not comparable to other local competition.

1.0

Dec 15, 2015

A great place for a 55 year old man

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Richfield building offers free parking and is not in a high traffic area. They also throw two large parties a year with free drinks and food.

Cons

The company does not promote women often. They are still a hard copy/paper company that refuses to make the switch to the current times. They also cover up legal problems rather than solving them and taking a hit for it. Very unprofessional and dated company.

1.0

Dec 11, 2015

Stay Away!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing good to say here.

Cons

Not a good place to work if you have any kind of life outside work and want to make a decent living.

Viewing 178 - 180 of 215 Reviews

Jobs at National Interstate

Workers Comp Senior Claims Rep Remote-NJ PA MA

Associate Underwriter I

Claims Operations Associate II-Hybrid

Claims Specialist Bodily Injury- Remote