Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 26 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 10 reviews)); "Benefits are great." ((in 10 reviews)); "Campus is great" ((in 7 reviews)); "Company culture is great." ((in 6 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 11 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 6 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews)); "No flex time but you can pick the shift you work (in most departments)" ((in 4 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (215 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews

5.0

Jun 13, 2016

Benefits and Community Involvement Keep Growing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Akron Marathon, Rubber Ducks Baseball tickets, Indians tickets, loads of discounts including cell phone plans....NATL keeps improving how they treat their employees and the surrounding community.

Cons

Don't come here if you don't want to work hard.

3.0

May 31, 2016

Great company but things change fast!

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Business casual, Team environment, employee perks, wellness perks, CEO is very friendly, company parties, 401k and great benefits.

Cons

Advancement, salary, after a few months tends to be cady like high school unless you are one of the chosen favorites,

4.0

Aug 20, 2015

Great company, great people

Human resources assistant

Recommend

CEO approval

Business Outlook

Pros

I worked as a temp in the Human Resources Department this summer. From the outset, I was made to feel welcome by everyone I encountered. The HR Department is a well-oiled machine and serves as a great model for what HR should be. Though I was only employed here for a couple of months, I really got the sense that the company cares a lot for their employees. Some of the peripheral things I really enjoyed include the affordable lunches, nice amenities, and a beautiful campus.

Cons

I cannot think of any cons.

Viewing 205 - 207 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Claims Specialist Bodily Injury- Remote

Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS

Workers Comp Senior Claims Rep Remote-NJ PA MA