Does National Restaurant Association pay their employees well?

According to anonymously submitted Glassdoor reviews, National Restaurant Association employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at National Restaurant Association. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at National Restaurant Association?

21% of National Restaurant Association employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Restaurant Association 2.7 out of 5 for work life balance, 2.3 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at National Restaurant Association?

Manager (13) , Director (7) , Anonymous (3) , Certification Specialist (3) , Intern (3) , Contractor (2) , Coordinator (2) , Customer Service (2) , Editor (2) , Marketing (2) , Product Manager (2)

What are the pros of working at National Restaurant Association according to real employee reviews?

"The benefits are great." ((in 35 reviews)); "Nice office space." ((in 8 reviews)); "The office is beautiful and inviting." ((in 6 reviews)); "Great people, overall." ((in 6 reviews)); "Great coworkers at the lower levels" ((in 5 reviews))

What are the cons of working at National Restaurant Association according to real employee reviews?

"leadership is weak" ((in 14 reviews)); "The culture is toxic" ((in 9 reviews)); "CEO is absolutley clueless." ((in 8 reviews)); "Making Paralysis at Management Levels: Many managers and directors are either unwilling or unable to make timely, informed decisions." ((in 3 reviews)); "Hollow opportunities and promises that lead to nothing." ((in 3 reviews))

What are employees saying about National Restaurant Association layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Restaurant Association layoffs and their outlook for job security at National Restaurant Association in 2026.

What are the top reviewed National Restaurant Association locations?

Chicago , Washington , Orlando , Madison , Minneapolis

National Restaurant Association reviews

2.3

21% would recommend to a friend

(141 total reviews)

Michelle Korsmo

11% approve of CEO

14% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Restaurant Association has an employee rating of 2.3 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have an average working experience there. The National Restaurant Association employee rating is 38% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

141 reviews

1.0

Oct 11, 2016

Is there a way to give less than one star?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Offices are really nice and free snacks. CFO is awesome. There are happy pockets of leadership in the organization. Benefits are really exceptional.

Cons

Horrible senior level management starting with the grossly overpaid CEO and CAO. Great senior people are gone, some new hires are incompetent, clique culture among upper management that is terrible for morale, some of the old timers that are still there are almost impotent in terms of influence. Lots of ethical issues going on that raise eyebrows. So much unhappiness trickling down. Board seems to not comprehend at all how bad it is. Also technology is terrible.

1.0

Aug 3, 2016

Low Morale, Poor Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good bens. Great working relationships on manager/director level. Get to work for a diverse industry. Beautiful office in DC.

Cons

New management treats anyone who has been there for more than a few years as "old timers". Just because you have been there for 20 years, doesn't mean you are washed up or out of ideas. It means you have dedicated your life to this industry. Employees are treated like children. Verbal abuse is rampant and gaslighting is the norm. Everyone sees it, but no one seems to care much about doing anything about it. Lashing out and public beratement are acceptable practices. Roles and positions are intentionally unclear; the only way they can keep people on edge is to never provide direct leadership or goals. Praise is minimal. "It's your job." Many teams were in Chicago for the board meeting/Restaurant Show for 8 days straight, working 18 hour days and giving up weekends. When we asked about comp time, the response was we are "acting entitled" and this is an expectation. No comp time was awarded. People are fleeing, some without jobs lined up. Interestingly enough, all these "weak links" are landing better. The brain drain and depletion of institutional knowledge has been moving at a rapid clip.

3.0

Jul 9, 2016

Marketing Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a fun industry to represent.

Cons

Management needs improvement across the board.

National Restaurant Association Response

9y

Thank you for your feedback.

Viewing 103 - 105 of 141 Reviews

Jobs at National Restaurant Association

Instructional Editor and Testing Specialist

Strategic Product Manager

Policy Director, Technology and Innovation