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National Restaurant Association

Engaged Employer

National Restaurant Association reviews

2.3

21% would recommend to a friend

(141 total reviews)
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Michelle Korsmo

11% approve of CEO

14% positive business outlook

National Restaurant Association has an employee rating of 2.3 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have an average working experience there. The National Restaurant Association employee rating is 38% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

141 reviews
2.0
Jul 9, 2020

Stay Away as Much as Possible!

Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty much the only good thing about working here. Medical, office food, travel, etc.

Cons

Wow. Where to start? If you want to work in the most toxic environment you can imagine, then this place is for you. The Leadership team does not care about their employees whatsoever and are only out to look for themselves. They, along with the previous CEO, looked the other way as entire departments were torn apart by wannabe tyrants who made individuals' daily lives hell. A little part of your soul would be sucked out of you as each day passed by. The only way to avoid this was to stay out of the office as much as possible. The same can be said about leadership in general at this Association. Everyone is out to look for themselves and will throw their own direct reports under the bus to save themselves. So many people have gotten by with doing no work for years. HR is pretty much nonexistent here, and there is such a disconnect between locations that it is hard to get any work done. Misogyny is abundant and cliques form to get people out just because they don't like the person. Personalities and egos get in the way of each other instead of everyone working together. I agree with other reviews on here that once you get out you join a club of former staff who got out and whose lives are so much better once you realize that not every work environment is like this. It's bad that former employees band together to try save current employees and get them out as quickly as they can.

1.0
Jan 14, 2020

Please Don't Accept the Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Yes, the Association provides us with good benefits and many snacks, but you can find this at nearly any competitive company or trade association these days. You will be much better off paying a few extra dollars for healthcare than to put up with what goes on at the Association on a daily basis.

Cons

The National Restaurant Association is in a sad, pathetic state of affairs. No one is happy, there is so much uncertainty, and the lack of appreciation and basic respect shows on faces all around. The root cause of the issue has been, for quite some time, absent and uncaring leadership. There have been several big scandals in the past few years, details of which have been discussed in media stories, that have caused so many issues that I don’t think the Association will ever recover. It’s also created a culture of backstabbing, organizational silos, zero accountability and, worse, managers and leaders with poor leadership skills. When you come to work here, your manager will likely not have your best interests at heart. You will likely produce lots of work and someone else will take the credit. And you will likely wake up one day after a while and ask yourself, “Is all this worth it?” When you finally leave, it is always one of two ways: you will either be carted into a meeting space (usually near the end of the day) to be made aware of a “reorganization” within your team and that the day is your last, or you will be so disgusted by the actions of the Association’s internal leadership you will walk away and never look back. Please, take it from someone who has had to endure working here. Do not accept a job, no matter how good it sounds or how far you think the Association’s good name will take you (it won’t). It is truly not worth the hassle. There are many other opportunities that are so much better, at places that likely aren’t documented to be bad places to work. Also, I can promise you: those stories don’t even skim the surface!

2.0
Jul 7, 2021

Culture has tanked last 2 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers at the lower levels Get to participate in fun events and sometimes meet celebrities

Cons

Over the last two years, culture at the Foundation has tanked. Shifts in leadership have resulted in rampant mistrust, cliques, and misogyny. Leaders belittle their employees behind closed doors, manipulate partners and colleagues openly, and publicly throw others under the bus. Accountability is nil. President has his head in the clouds and avoids conflict at all costs, to the detriment of the staff. Issues reported to management (and HR) are dismissed and the whistle blower is silently punished through exclusion and writing off any good work they produce in the future. Promotions are few and far between. Hard work, impact toward goals, and innovation are not rewarded, but instead ignored. Timelines are chaotic and goals are unclear. Priorities shift at a moment’s notice and teams are expected to do more and more with less staff, money, and time every year. All the good staff are leaving to avoid being crushed under the weight of oppressive management styles. Used to be a great place to work with fun coworkers and a great mission. Seeing the enthusiasm and morale drain from coworkers’ faces has been heartbreaking. No attention paid to the mental health and general well being of staff. Emotional and mental burnout are high with no reprieve.

Viewing 19 - 21 of 141 Reviews

Glassdoor has 158 National Restaurant Association reviews submitted anonymously by National Restaurant Association employees. Read employee reviews and ratings on Glassdoor to decide if National Restaurant Association is right for you.