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National Restaurant Association

Engaged Employer

National Restaurant Association reviews

2.3

21% would recommend to a friend

(141 total reviews)
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Michelle Korsmo

11% approve of CEO

14% positive business outlook

National Restaurant Association has an employee rating of 2.3 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have an average working experience there. The National Restaurant Association employee rating is 38% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

141 reviews
2.0
Jun 7, 2016

Downward spiral

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good PTO, healthy budgets. Get to stay in nice hotels and eat at nice restaurants when traveling.

Cons

Senior management is a revolving door, and uncertainty trickles down. CEO / CAO are more interested in their image / paying lip service about fixing flaws than taking action on them. There is huge pay and title disparity by gender and between DC and Chicago. Promotions are often given based on personal closeness to an executive. Decisions are made based on whims or gut feelings, versus reflecting actual business needs, and staff have to deal with the ramifications of those whims. Departments are deeply siloed and as a result, there's a lot of inefficiency, particularly with technology. Different departments operate with completely different rules -- something that's okay for one team is strictly forbidden in another, like work from home privileges. Because there's a lack of communication, particularly from the top, rumors fly and resentment breeds.

3.0
Nov 25, 2017

What goes up, must come down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, comparable to most Associations in the DC area

Cons

It is very interesting and convenient that these “reviews” have resurfaced since the last reorganization was announced. Finally, the proper Executive was pushed out a few weeks ago. The email that went out on that FRIDAY AFTERNOON was in line with all of the other emails that have gone out when higher level staff were let go, there wasn’t anything shocking about it. The only shock is that she was allowed to stay in her role a whole month after the announcement. It is also very interesting that disrespectful language about the top leader of the organization was mentioned on this site right after that “resignation” was announced. The lesson for that “Executive” should be that belittling and being disrespectful to staff blew up in her face. She never grasped that staff actually tried to be on her team and wished her success, because change was needed. None of the departments that she was in charge of reflected any positive or productive change during her tenure. Technology is still out dated and problematic. Human Resources has a large staff that still can’t get the basics right, and Office Services still has an incompetent leader. It is truly sad that the organization lost so many talented and loyal employees due to that Executive’s disgusting behavior. If she spent more time trying to get to know people instead of treating everyone like they were stupid, she may have lasted longer. Dominating conversations and talking over people, being disrespectful and acting like a complete narcissist can only last for so long. You can’t blame the top leader forever for the damage that you created. What goes around comes around.

2.0
Feb 26, 2016

NRA Caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work can be rewarding and colleagues are diverse and interesting.

Cons

Very dysfunctional organization; top leadership characterized by a lot of in-fighting. There is no single mission or vision different departments agree upon, leading to a climate of distrust. The new employee handbook is out of the 1970's with a lot of big brother is watching policies.

Viewing 16 - 18 of 141 Reviews

Glassdoor has 158 National Restaurant Association reviews submitted anonymously by National Restaurant Association employees. Read employee reviews and ratings on Glassdoor to decide if National Restaurant Association is right for you.