Nationwide reviews

3.8

71% would recommend to a friend

(5,423 total reviews)

Kirt Walker

77% approve of CEO

64% positive business outlook

Nationwide has an employee rating of 3.8 out of 5 stars, based on 5,423 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nationwide employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
4.0
Feb 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Nationwide has offices in downtown Des Moines that offer parking, an on-site fitness center, cafeteria and access to local businesses. The Commercial Services Department has people that are good to work with and the environment is much more positive than many other call centers.

Cons

Nationwide has been great to work for but some times in the CSC there is inconsitency in a lot of things and how guidelines and policies are enforced also like most call centers the day is very sceheduled down to when to take breaks. Also at times it can be difficult to get time off.

1.0
Feb 8, 2010
Recommend
CEO approval
Business Outlook

Pros

flexible work schedule - I have a good manager - good co-workers - pretty good health coverage, medical , dental, vision.

Cons

You can never get away from this job! They give you a cell phone and laptop and at first that is pretty cool, but after a while it is awful. You can't even really get away from this job on vacation... I had to leave the country where my cell phone didn't work to be able to be free. Nationwide will tell you one day that they expect you to be there for your family and the next day tell you that you are expected to take your phone calls and new claim assignments at any time of any day. I am constantly stressed out from this job and it affects every aspect of my life, and it is only getting worse. I am about to the point thay I will accept just about any job to get away from it.

4.0
Jan 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Work/life balance; small family-like environment; collaborative. Lots of opportunities to make a difference as the company is growing and being more innovative (as much as one can be for an insurance company)

Cons

Over use collaboration, thus slow to make decisions; people have a very difficult time managing performance due to fear of not being "nice". A lot of very tenured people which decreases promotional opportunities.

Viewing 5320 - 5322 of 5,423 Reviews

Glassdoor has 6,085 Nationwide reviews submitted anonymously by Nationwide employees. Read employee reviews and ratings on Glassdoor to decide if Nationwide is right for you.