Pros
Nationwide Insurance is a nationally known insurance and financial services company represented by 4,000 highly trained, professional insurance agents located throughout the country.
Cons
I've been a Nationwide agent for over 20 years. Over all my years I have never witnessed such an negative attitude towards our long term, profitable clients. There was a time, under different leadship such as John Fisher, when every effort was made by all levels of management to keep profitable long term clients on the books. Policies were very competitively priced with the belief the Nationwide agents would continue to keep our existing clients happy while, at the same time, increase the profitable business on the books. Increasing policy count and happy long term clients would continue to drive the overall cost of auto insurance down. Unfortunately for the clients and agents of this once fine company those days are long gone. Substantial premium increases at every renewal period for too many years are now causing these high quality low loss ratio policyholders with 25, 30 even 40 years of tenure to run, not walk, to the exit door. When calculated on a ratio basis, in 2009 my agency insured 1 new auto for every 5 auto's that cancelled due to premium increases. Nationwide Insurance leadership is mistakenly focused on bringing in new premium at all costs and show's no concern with the loss of the seasoned low loss ratio premium. As a business opportunity, I couldn't recommend Nationwide Insurance to anyone looking to start an insurance agency. Very low opportunity for success right now. Hopefully upper management, particularly at the very top, will realize the company is heading in the wrong direction.
