- the salary isn't remotely competitive consultants greatly underpaid compared to competitors - barely any communication internally - executives over promise and under deliver. They'll say anything to think they're making the company better, but never follow through - the way clients talk to you is appalling, and nothing gets done about it - lack of recognition - US management needs to be changed as they can't control their staff - lack of training new staff members properly - wrong people get promoted and protected - the way some managers speak to their consultants is completely inappropriate and uncalled for. This also doesn't get looked into at all - Saturdays working in Australia were hell. We were understaffed hugely and are slammed from the second we log in to the second we leave everyday with calls and chats sitting in a huge queue. Bringing this to the attention of the higher ups went nowhere - things promised in interviews were never delivered on and we were never advised why (again, NO CLEAR COMMUNICATION) - 0 accountability for underperforming staff - technology is awful and so glitchy - not paid any additional for weekends
