Navan reviews

4.0

76% would recommend to a friend

(1,010 total reviews)
avatar

Ariel Cohen

77% approve of CEO

78% positive business outlook

Navan has an employee rating of 4.0 out of 5 stars, based on 1,010 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Feb 15, 2024

absolute dumpster fire

Recommend
CEO approval
Business Outlook

Pros

- The CEO's parody account on twitter will always make you laugh. -Decent benefits, but they cut 401k match and wellness benefit in 2023.. - Free lunch when you go into the office. -Product is great, it sometimes can have issues but overall customers love using it and as an internal employee it's nice to have for travel and expense. -Good funding and VC's backing the company. -Overall there are some really smart and hard working people who work at Navan, you will make life long friends at Navan. However, it is usually due to being trauma bonded from all the BS this company puts you through. I seriously have PTSD at my new job due to the culture at Navan and what I dealt with on a daily.

Cons

- CEO is an absolute wackjob. Thinks he is the next Elon and is completely unprofessional on All Hands. Constantly cussing and talking about inappropriate things. -CRO has a god complex. Very awkward in person and doesn't know how to command a room. I think he is on the chopping block because he is in over his head for this role. Oh also look his name up on Google and see the scandal at WeWork he was involved in. -Insanely reactive.. changing directions constantly with zero context to why. They are never proactive about anything besides laying off employees right before Christmas to make their numbers look better before the end of the fiscal year. -Attrition is SO high. Majority of the hires in 2023 were backfills, people are quitting because they can find better jobs elsewhere that pay better and have a better culture. - AE's / SDRs are not making the $$ they promise people during interviews. Most reps are missing quota and are miserable. - Forced to go into office 3-4 times a week.. very big brother. The CEO doesn't trust people to do their jobs remotely. They track how many days you swipe in. Oh and you have to pay for parking in certain offices (no reimbursement for it) - No head of HR or People to keep the erratic CEO in check. Lot’s of shady things that happen due to this. - Culture and overall morale plummeted after the rebrand.. in 2023 numerous C Suite (CFO, CMO, COO, VP of Recruiting) left the business without having other jobs lined up. They were SO miserable that they would rather be unemployed than work here. - Insane egos at play. AEs being promoted to sales leadership way too early and not competent at leading a team. - If you are not in a sales/revenue role then you are not respected or valued whatsoever. Multiple RIF's on the talent team and then 2 months later told we are so behind and need to catch up.. Given zero budget for team offsites, promo's or anything for the talent team. So majority of us have left in the last 2 months. Most of us would've been gone a while ago but the market was so tough in recruiting so we were stuck there. - The equity is plummeting but they continue to talk about path to IPO and how successful it will be. You’re too late if you’re joining now to make any meaningful money off of the equity.

1.0
Feb 13, 2024

Hot trash

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's amusing to watch a circus on fire. You won't be bored!

Cons

It's Hunger Games but poorly written and uninspiring. Leadership is in complete disarray. The worst people get bubbled up into management. They hired more people than they can afford. They have no direction. They constantly rug-pull you and frantically switch to random new initiatives without even bothering to get set up for success. Then leadership blames all the problems on the people doing the actual work. You'll have a new manager every 3 months because people are constantly quitting, being laid-off or "fired" for no reason. The have no money for perks. Stock options for most are underwater. We have to share logins for the tools to do our jobs because they are broke. They stopped 401k matching. There's no reason for anyone to stay besides being chained by a VISA. Everyone not on a VISA is being managed out.

1.0
Nov 7, 2023
Recommend
CEO approval
Business Outlook

Pros

•Free snacks and lunch •Dog friendly so you can pet a dog in between sobbing in misery

Cons

•Condescending and manic leadership (CEO & CRO) that create endless thrash throughout the business with their flavor of the month new business ideas, comp plans, hiring plans, GTM approach, org structure, and branding/marketing •Lack of any REAL success/experience across leadership at all levels from 1st line managers to c-suite. They hire almost zero external leaders in GTM with the vast majority promoted from within, which sounds good on the surface but a lot of the managers have never worked at other companies and since the entire Learning & Development team got laid off (shh.. we don’t talk about the layoffs that have happened throughout 2022/2023) there’s no one to train them other that the other psychotic leaders already in place. •Lack of professionalism. Dropping f-bombs and talking about completely inappropriate things during all hands. Workforce full of <24yr old SDRs that don’t understand how to act in a real work environment. Micro managers everywhere that dig into all of your metrics, even if you are closing deals. •INSANE turnover of 50%+ employees YoY. They blame it on being a “startup” or a “performance driven company” but the reality is they will watch every single metric and if you have a bad week/month — you’ll be put on a PIP and fired by the end of the month. Tenure doesn’t matter, it could be 3 months or 3 years into your Navan experience — miss a metric get PIP/fired •Worthless equity. Options are priced at the last fundraising round when the market was going crazy, since then the valuation of Tech companies in general has dropped dramatically (-50% or more) and the very expensive Series G options are a huge question mark. You’re too late if you’re joining now to make any meaningful money off of the equity and if you leave you have 90 days to buy the shares which could leave you out 10’s of thousands of dollars with no exit in sight. “Probably next year” … but the CFO quit in 2023, wouldn’t he stick around if IPO was close? You decide… •Penny pinching in all of the wrong areas. Removing the 401k match and taking away benefits to “save money” but still throwing lavish parties, hosting the mysterious “excellence club” which is essentially a free party trip for the c-suites BFFs, and allowing people to travel without any business justification •Horrible offices. People are sitting on top of each other, rooms are like call centers and there’s no privacy or respect from your peers around you if you’re on a call with a potential customer — they could be chatting about the latest gossip, throwing a ball back and forth, or just generally being obnoxiously loud. Expect to be distracted and annoyed frequently, but you have to come in, as they monitor your badge swipes, or.. you’ll get fired. •Meeting heavy culture that likes to have meetings about meetings and then meetings about those meetings •ZERO respect for boundaries outside of work. 8am on Saturday Slack messages and texts. 8pm internal meetings on Wednesdays. You’re at the mercy of “leader’s” calendars and expect to take time out of your non-working hours to get anything accomplished AVOID AT ALL COSTS

Viewing 73 - 75 of 1,010 Reviews

Glassdoor has 1,093 Navan reviews submitted anonymously by Navan employees. Read employee reviews and ratings on Glassdoor to decide if Navan is right for you.