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      Navan

      Engaged Employer

      Navan reviews

      4.0

      76% would recommend to a friend

      (1,010 total reviews)
      avatar

      Ariel Cohen

      77% approve of CEO

      78% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      4.0

      Career opportunities

      3.9

      Culture & values

      3.8

      Senior management

      3.7

      Work/Life balance

      Navan has an employee rating of 4.0 out of 5 stars, based on 1,010 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Aug 9, 2023

      Toxic. Avoid at all costs

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love my coworkers. Definitely trauma bonded over this experience.

      Cons

      Easily worked 12 hour days and had to work over the weekends. Didn’t have a life outside of this job for my entire miserable existence at Navan. So much stress and unrealistic expectations, I wouldn’t wish this role on my worst enemy. They don’t care about their employees. They overwork you until you burn out and then force you out. This happened to multiple people I worked with that were great at their job. CEO is terrible.

      1.0
      May 13, 2021

      Fantastic Product, faulty leadership

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product is amazing. Full stop you’re hard pressed to find a better product market fit and product as far ahead of the competitor set than at TripActions.

      Cons

      When will travel restart. Competition pricing confuses buyers. Program managers are usually very low level and risk adverse. Leadership seems unaware and/or not compassionate to market challenges. If you care about diversity the head of dei is just a friend of ceo and since his hiring all but one African American remains in the sales organization. He just promotes his personal brand but does nothing truly in the lane of dei.

      1.0
      Sep 27, 2020

      Mafia Style Firing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Best in class product in a legacy industry with unmatched services and systems (well, our services are okay) - Smart and experienced leaders with proven IPO experience that know how to drive innovation and growth - Massive room to grow in travel, expense, payments so long term outlook is promising

      Cons

      - Sales team has become toxic and is based on fear, pressure, and micro management - Lack of sustainable growth has led to a churn and burn environment within sales, and those that are successful, are struggling to be happy - Politics favor managers that are well liked and many are not competent, almost no ownership on sales leaders for missing numbers - All of the pressure and blame of missed numbers is put on individual contributors. Poor performers are fired and leadership takes no accountability over poor processes, training, or hiring practices - New CRO is the main driver of all this negativity. Sales team was flourishing with old CRO.

      Viewing 76 - 78 of 1,010 Reviews
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      Glassdoor has 1,093 Navan reviews submitted anonymously by Navan employees. Read employee reviews and ratings on Glassdoor to decide if Navan is right for you.