Pros
- Salary was ok compared to other companies - hybrid home office was possible
Cons
Honestly, working for Navan as a travel experience agent was one of the worst decision of my life. - Most workdays were basically 8h of constant pure stress - software tools required to support customers worked poorly and we didn’t receive adequate training for those tools - Higher management didn’t show any interest in improving working conditions or take complaints from agents seriously - „very misunderstandable“ promises regarding employee benefits - false / very unclear statements about conditions such as working times during recruitment process When I finally left the company after about one year of constant frustration, my mental health was at the lowest point it ever had been. At this point about 80% of my coworkers who started at the time I did had left the company already. I can go more into detail, but I just want to make it short here and highly recommend you to not make the same mistake I did.
